Job description
Representing some of the most prestigious automotive brands in the world, including Harley- Davidson, BMW and Triumph, LIND is a family business that brings excellence and fun to not only their customers but their employees too. Are you ready to join us for the ride?
A fantastic opportunity has arisen for a Sales Specialist to join our experienced team at Lind Triumph North London, Watford.
This role will ideally suit someone with a passion for motorcycles. The successful candidate will be looking to establish a career in the motorcycle industry as a Sales Specialist and willing to learn from our already successful and friendly team or someone who is already selling successfully in the motorcycle / automotive industry and is looking for the next challenge in their career.
We are looking for someone who’ll want to get fully involved with dealership events and rides, both on and off site. We live and breathe Triumph, to us this is far more than just a place of work!
About the Role
The ideal candidate will take pride in their ability to maximise sales and profit opportunities, whilst simultaneously delivering exceptional levels of professionalism and above all, an outstanding customer experience.
This role will ideally suit someone with motor-trade retail sales experience who is looking to establish a career in the motorcycle industry as a Sales Specialist and who is willing to learn from our already successful and friendly team or someone who is already selling successfully in the motorcycle / automotive industry and is looking for the next challenge in their career.
Standard customer service is not enough here, you will genuinely want to take ownership of our customer’s needs, wants and desires, you’ll want to get fully involved with dealership events and rides, both on and off site. We live and breathe Triumph, to us this is far more than just a place of work!
Position Purpose/Key Responsibilities:
- Reporting to the Head of Sales you will be achieving vehicle profit and volume targets
- Maintaining above national average for our Customer Experience Programme and Mystery Shops
- Managing all Sales enquiries by use of Pyramid and Manufacturer CRM systems.
- Ensuring accurate completion of all Sales documentation
- Ensuring Showroom display and presentation is second to none
- Deliver first class leading customer service with every interaction.
- Actively drive the performance of New, Used and Finance related sales.
- Adhere to all manufacturer and LIND programmes.
- Actively promote the high standards of Triumph at all times.
The successful candidate will:
- Hold a Full UK Motorcycle Licence
- Have previous experience working as a Sales Executive in a dealership
- Have a desire to be close to our customers (we ride too, and we regularly attend events, social meetings and ride outs)
- Be a team player and foster strong inter-departmental relationships
- Have strong interpersonal and communication skills
- Be self-motivated, ambitious, professional, and forward thinking
- Be focused on achieving business goals
- Have the ability to work within a defined sales process
- Have a desire to have fun!
Benefits Include:
- 41.5 hour working week - Monday to Saturday with a mid-week day off.
- 22 days holiday rising with service, plus bank holidays
- Onsite Parking
- Employee Assistance Programme
- Generous Staff discounts on Triumph branded products
- Ongoing support with LIND Training and Development
- Manufacturer training
- The opportunity to work in a great environment with great people
- Being a part of the LIND Family
- Opportunity to grow with our business
Please note that this role has an uncapped commission-based structure, with a realistic achievable OTE of £35,000 + per annum.
LIND embraces the motorcycle culture lived by Triumph, we know it’s more than supplying bikes, it’s the eternal pursuit of adventure and fun. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. At LIND, we pride ourselves on creating and promoting a work culture with a family feel while delivering a top-class experience along the way. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding our own Triumph motorcycles. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.
So if you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In a New Dimension!
We encourage all ages and genders to apply to this wonderful opportunity.