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At IKEA, it is so much more than a job.

We are looking to welcome co-workers to join our fantastic Sales team at the IKEA Glasgow.

We are looking for someone who has a passion for kitchens & is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience. You are open minded & have the ability to problem solve. You have experience within sales or customer service. Furniture designing/planning is desirable.

Expected Starting Date: 23rd September 2023

Interviews: week commencing 28th August & 4th September 2023

WHAT WE OFFER

• Living Wage Foundation Employer

• 20 hours - working 4 days out of 7, including evenings & weekends – Starting salary £11,544.00

• 24 hours - working 4 days out of 7, including evenings & weekends – Starting salary £13,852.80

• We operate 7 days a week to meet the shopping needs of our customers.

• Flexibility on availability to be discussed during interviews

• We offer permanent contracts, advanced scheduling & regular weekend off

WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% co-worker discount & I-Benefits discount portal helping you save £100’s on Highstreet retailers
• Free & Confidential Employee Assistance Program and Wellbeing Portal
• X3 Life Assurance, enhanced statutory pension contributions & interest free loans
• Holiday on Christmas Eve & Christmas Day
• Family Friendly policies & benefits
• Commitment to your development throughout your IKEA career, starting on your first day
• Free parking and you can also enjoy a free hot or cold meal option every shift!

WHAT YOU'LL NEED TO HAVE
You have knowledge of the customer’s activities and needs and solutions for their Life at Home. You are able to drive sales, have high numeracy and are techy savvy, so that you can learn, understand and utilize complex systems & selling tools.

You are passionate about customer service & pro-actively build a rapport and follow-up with your own customers. You have a can do attitude, inspire and will actively sell the IKEA kitchen product range. You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer

WHAT YOU'LL BE DOING DAY TO DAY
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.

Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life! No two days are ever the same in IKEA, your responsibilities will include:

• Providing an exceptional shopping experience for our customers & actively engaging with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings
• Maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop
• Pro-actively interact with customers & provide excellent 1-1 customer service for a sustained period of time during the appointments
• Support with responding to the customer emails, securing payments both in store and remotely
• Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations
• Support the kitchen co-worker team with opening and closing routines and general house keeping

WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.

RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.

First step, please attach an updated CV with your application so we can get to know you better.
Second step, successful candidates will receive information about the next steps via email.
Third step, if successful you will be invited to an interview with one of our hiring managers.

Come see things a little differently with us and be part of creating a better everyday life for the many.

IKEA reserves the right to close a job vacancy earlier than originally advertised.

For any advice or support, email me at [email protected] and I will be happy to help!