Sales Specialist

Sales Specialist Grays, England

Victoria's Secret
Full Time Grays, England 10.56 - 12.04 GBP Today
Job description

The Brand Specialist is responsible for demonstrating & training all brand initiatives including Selling, Bra Fitting, Product Knowledge & Brand Standards that drive customer satisfaction & total sales. They support building a customer centric culture through all associates by training & demonstrating best in class selling & fitting capabilities. They also actively lead & participate in brand launch activities including floorsets, education & customer insights.

Key Responsibilities:

● Demonstrates best in class selling capabilities focussed on driving bras as the key differentiator both in the sales floor & in the fitting room

● Supports SLT in executing Bra Certification maintaining 100% of applicable associates are certified at all times

● Actively takes non peak CSL segments supporting overall store sales

● Supports SLT in planning & executing product education by leveraging all company & brand tools

● Ensures brand launches are executed flawlessly by participating in & training associates on new product, mapping & customer feedback

● Demonstrates high level of brand knowledge including store standards supporting overall store execution

● Supports SLT in reviewing Mystery Shop report & actively plans training to improve results

● Ensures customer experience at cash wrap is efficient & service standards are of a high level

● Supports SLT in dealing with any customer related query including but not limited to; Complaints, Parcels/Orders

● Supports overall store by demonstrating & training all brand and store initiatives

1

Qualifications/Preferences

● Exhibits an authentic desire to exceed the customer’s expectations

● Proven ability to meet or exceed goals preferred

● Demonstrates a sense of urgency

● Has a healthy, competitive spirit, while maintaining a team focus

● Is resilient and bounces back quickly from setbacks

● Pursues opportunities to take on more responsibility

● Seeks out coaching from leaders and peers to improve productivity; leads own learning

● Demonstrates ability to improve customer satisfaction and drive customer loyalty

● Demonstrates excellent store operational skills

● Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Key behaviours/Approach

● Ability to communicate effectively; both verbal and written

● Ability to form an effective and positive working relationships with other team members

● Ability to work in a team environment to achieve goals

● Have a genuine passion for retail

● Demonstrate genuine desire to provide excellent customer service

● Ability to multitask with attention to detail

● Enthusiastic and positive attitude to work

● Strive towards our best place to work ethos

Job Types: Full-time, Part-time, Permanent
Part-time hours: 32 per week

Schedule:

  • 8 hour shift

Work Location: One location

Sales Specialist
Victoria's Secret

www.victoriassecret.com
Reynoldsburg, United States
Martin Waters
$5 to $10 billion (USD)
10000+ Employees
Company - Public
Department, Clothing & Shoe Stores
2021
Related Jobs

All Related Listed jobs

Graduation Ceremony Worker (Warwick/Coventry area)
Ede & Ravenscroft Warwick, West Midlands, England 13.75 GBP HOURLY Today

Some cash handling may be involved. Proof of eligibility to work in the UK will need to be provided on your first day of work.

Supply Chain Operations Executive
British American Tobacco London, England 22242 - 38922 GBP ANNUAL Today

The role will manage physical and systematic flows of product and deal with large scale deliveries for retail orders and fulfilment centre replenishment, the

Cleaner / 6500 - The Electrical Wizard, Morpeth
J D Wetherspoon plc Morpeth, England 10.72 GBP HOURLY Today

At a glance, your role is to clean all areas of the pub thoroughly, with the aim of enhancing our customers` experience through excellent standards of pub

Store Assistant - Days
ASDA Middlesbrough, England 11.11 GBP HOURLY Today

On the Our Asda' benefits site, you will have access to a wide range of discounts across various activities and services, anything from airport parking to

neurologist
University Hospitals Birmingham NHS Trust Foundation Sutton Coldfield, England 27596 - 25147 GBP ANNUAL Today

Job summary

University Hospitals Birmingham NHS...