Sales Representative Manager Cambridge, East of England, England

Merative

Full Time Cambridge, East of England, England 10.56 - 12.04 GBP Today

Job description

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

The Sales Development Team Manager is responsible for the building and driving a best-in-class Sales Development practice at Merative, driving the results of a SDR team through recruiting, training, organizing, coordinating, measuring, coaching, problem solving, and leading. The Manager will partner with Sales management to execute market segment strategies and uphold standards to ensure that sales goals are met or exceeded.

The Merative Team Manager is responsible for:

Leadership and Coaching

Lead and coach our Sales Development Representatives to deliver Initial Meetings and Sales Accepted Leads (SALs) for our Account Executive and New Business teams.

Drive pipeline growth across Merative business lines.

Recruiting & Training

Participate in the recruiting process by identifying potential candidates.

Collaborate with Sales Enablement to create and deliver comprehensive training and best practice sessions for SDRs.

Provide hands-on coaching and training to SDRs including, but not limited to, workflow, prospecting, emailing, cold calling and follow up.

Routinely monitor outbound prospecting calls, create formalized feedback and provide to SDRs to improve performance.

Day-to Day Management

Resolve routine problems and act as first point of escalation for SDRs.

Elevate issues or questions to Manager, as necessary Ensure SDRs are executing the job based on approved department and company policy and procedures.

Monitor KPIs daily and hold reps accountable to metrics.

Identify patterns that need to be addressed and communicate concerns to Manager Make recommendations to SDR Manager regarding plans for improvement (PIPs).

Provide input to Manager for SDR quarterly performance reviews.

Lead all or portions of SDR team huddles, meetings, and training sessions.

Reporting and Process Improvement:

Identify ways to streamline workflow, improve process or procedures, and present plans to Manager for input and approval.

Partner with Sales Operations to create reports and analyze performance data and make recommendations to management to help guide the strategic direction of the team.

Basic Qualifications:

Puts all of the Core Values into action on a daily basis.

Proven track record of performance, including quota attainment.

Ability to communicate convincingly and concisely with both peers and leaders.

Solid understanding of outreach sequencing strategy.

Strong sense of urgency – we move fast around here!

Extremely organized - able to juggle various tasks with poise and make sure our content has the appropriate level of polish.

Deep knowledge of Salesforce and prosecting tools: SalesLoft, ZoomInfo, LinkedIn, etc.

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.

Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:

http://www.uscis.gov/e-verify/employees