Job description
Sales & Service Executive - Gloucester
SYNETIQ, an IAA company (NYSE: IAA), is one of the UK’s largest vehicle salvage, dismantling and recycling companies. A world away from the old-school concept of a breaker’s yard, we’re focused on more sustainable motoring solutions through our integrated circular model.
We work with customers and clients to offer affordable, sustainable motoring solutions that don’t cost the Earth. Our services are for customers looking for quality used car parts and businesses who want to maximise the financial and environmental return of their vehicles.
Purpose of the role:
As a part of your role you will be providing online sales support and account management to our fleet, insurance and Bodyshop customer base. You will also be qualifying and quoting on our bespoke online parts platform.
Our online green parts procurement portal is for our collision & mechanical repairers, fleets, accident management & insurers.
This is a key area of the business which links into to our largest clients and customers.
Key Areas of Responsibility:
- Handling inbound parts requests and identifying suitable parts from our in-house database.
- Qualify parts by using PL24 (Partslink 24) and other parts catalogue.
- Quoting and selling parts into the B2B market via our online portal.
- To respond to customer in a professional manner and to adhere to the service level agreement set.
- Maintaining exceptional customer service levels within the portal and online chat function.
- Taking ownership & responsibility for enquiries and resolving any issues.
The ideal candidate will:
- Willingness to learn and engage with colleagues and our customer base.
- A confident communicator.
- Some prior knowledge of the sales process (desirable)
- Previous experience within parts sales ideal.
Hours:
- Monday - Friday 08.30am - 5pm
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Reference ID: Sales & Serve Exec (MGF)
About SYNETIQ (UK)
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Private
Website: www.synetiq.co.uk