Sales Representative Warwick, West Midlands, England
Job description
We have a new and exciting opportunity for a sales executive to join our expanding sales team at our NEW KIA Dealership selling new and used vehicles. The ideal candidate will have previous motor trade experience or have a proven sales background within a customer facing role. You must have a passion for sales where customer satisfaction is at a forefront. Have the ability to engage with customers and build a rapport quickly. Be well presented with a desire to succeed.
We operate a highly successful team and we are about creating loyal, long term future customers.
Main Duties -
- To sell and promote the sale of all new and used vehicles in line with all aspects of dealership and manufacturer policies
- To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day-to-day maintenance and presentation of the showroom
- To always be prepared to receive and process new customer enquiries (via telephone, walk-in and email)
- To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
- To achieve both new and used vehicle sales targets along with secondary accessory and financial services targets
- To achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis and KPI's
- To ensure all customers are handled with Family-like Care
- To ensure company processes are followed to improve Customer Satisfaction and retention. This includes embracing Customer Satisfaction Action Plans, proactively selling Service Plans and following up finance renewal leads
- To adhere to agreed staff development plans and undertake manufacturer training and e Learning modules to achieve required certification levels
- Record all new and used sales enquiries along with all sales activity in the appropriate sales control/dealer marketing system
- Offer/carry out a vehicle demonstration drive with all new customer enquiries
- To maintain a high level of product knowledge along with a detailed understanding of all current dealer and manufacturer marketing programmes
- You will possess a valid UK drivers licence.
- Working hours are between 8.30am and 18:00 Monday – Saturday with a day off during the week with Sundays on a rota basis 10:00 – 16:00
Highly Competitive salary package - Uncapped potential for the right candidate!
If you feel you have the passion for sales we are looking for then apply today!
About Us
Our company vision - To be a high a performing family motor group delivering the best customer and employee experience in the motor industry.
Startin Group is a family owned and run car dealership company based in Worcestershire. We have been established since 1840 and pride ourselves on going the extra mile. We hold a range of franchises under 6 dealerships, selling new and used vehicles, offering services and repairs. We have a passion for success and pride ourselves on attention to detail across all areas of our business.
Benefits of working for us –
- 23 days holiday plus bank holidays - rising to 25 after 5 years continuous service
- Pension scheme
- Health & wellbeing benefits
- Death in service insurance
- Staff discount on vehicle purchases
- Staff discount on car servicing & repairs
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Car
Job Type: Full-time
Salary: £25,000.00-£45,000.00 per year
Work Location: In person
About Startin Group
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.startingroup.co.uk
Year Founded: 1840
