Job description
Sabio Recruitment are looking for a Trade Counter Assistant to join a close-knit team supplying the construction industry with power tools, accessories, consumables and PPE/workwear. We are looking for an ambitious and energetic individual to drive the business forward with exceptional customer service and communication skills.
You will ideally have at least 1 year experience working on a trade counter and have knowledge of the construction industry. Training will be provided across all products.
Hours of work:
Monday to Friday 7am – 5pm.
1 in 3 Saturdays 8am – 12:30pm.
Salary:
£22,000 – £26,000 per annum based on experience.
Trade Counter Assistant Key responsibilities:
· To help customers identify and purchase the products they require.
· Upselling branch promotions, associated products and add-ons.
· Working on the shop floor, you will be responsible for ensuring that all customers are welcomed in a friendly manner.
· Deal with complaints and queries efficiently.
· Merchandise the store areas as per the company’s principles.
· Process purchases, bag/box products for safe delivery and clean/tidy when required.
· Work towards the growth and success of the sales.
· Ensure high levels of customer satisfaction through excellent sales service.
· Maintain outstanding branch condition and visual merchandising standards.
· Work with the Retail Manager to understand sales promotions, product mixes and pricing strategies.
· Assist in the planning and running of trade events and promotional days.
· Work towards turnover and margin targets set by the Retail Manager and Sales Manager.
· Keep up to date with product knowledge and specifications.
· Accurately describe and sell the product's features and benefits.
· Ensure that you are abiding by the Company’s detailed health and safety policy and ensure that the work environment aligns with the HSE regulations.
· Any other ad-hoc tasks required by the business.
· This role required you to work one Saturday every three weeks in the Braintree branch, you must have reliable means of transport to get to each location needed by the business.
You should:
· Sales orientated with a very proactive approach.
· Customer focused & helpful.
· Knowledgeable of product range.
· Results driven & ambitious.
· Enthusiastic, highly motivated & flexible.
· Attention to detail with a methodical approach.
· Positive mindset.
· Team player & can-do attitude.
· Highly organised & detail oriented.
· Prepared to push boundaries to improve performance wherever possible.
You should have:
· 1+ years of retail experience, ideally in a related industry working on a Trade Counter.
· Product knowledge or an interest in construction.
· Proven track record of sales in a retail setting.
· Experience in merchandising.
· Experience in organising and running trade days/ events.
In return you will have:
· Competitive salary.
· Career progression and development opportunities.
· Private health care.
· Company pension.
· Performance based bonus.
· Activities & social events.
· Staff uniform.
· Staff discount.
Job Types: Full-time, Permanent
Salary: £22,000.00-£26,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Transport links
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Braintree: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: 00TCACM701