Sales Representative

Sales Representative Arundel, England

Redstone Tyres Ltd
Full Time Arundel, England 25000 - 28000 GBP ANNUAL Today
Job description

We are looking to recruit an experienced and motivated Administrator to join our Sales Team. The ideal candidate will have a flexible can-do attitude and an interest or experience in sales and customer service.

The role is responsible for processing service requests received by the Redstone Fitting Network during core hours. This involves a high level of accuracy and ability to multi task without getting flustered. You will receive service requests from key customer accounts that must be acknowledged quickly whilst you arrange a service provider from out fitting network to respond to the service request. This process must be well communicated and actively followed up through to job completion and invoicing.

Key Responsibilies

RFN Sales Administration

  • Works with RFN suppliers to ensure terms & conditions are met
  • Liaises with customers to quote on RFN jobs as required
  • Ensure that all jobs are booked and completed within the agreed service delivery time
  • Ensure Supplier invoices are recieved and checked proptly
  • Raise Customer invoices ensuring all relevant information is included
  • Manage Debtors for key customer accounts ensuring any invoice queries are dealt with promptly so they do not cause delays with payment

Customer Care

  • Answers inbound calls and field them to the relevant people
  • Ensures all customer care issues are dealt with quickly and efficiently
  • Ensure all emails in shared company inboxes - sales@, customerservice@ are dealt with quickly and efficiently
  • Ensure all customer details are updated on the company CRM
  • Ensures all customer care issues are dealt with and responded within 24 hours.
  • Liaises with teams to ensure any issues are dealt with and resolved quickly

No previous experience is necessary but strong IT skills, ability to communicate clearly and manage multiple priorities is essential.

Working within a small team, it is imperative that the successful candidate has a positive can-do attitude and is willing to remain flexible to meet the changing demands of the business. We pride ourselves on being a company with high integrity and are looking for someone who understands the importance of this culture.

Benefits

25 Working Days Paid Holiday (plus Bank Holidays)

Birthday Day Off

Own Vehicle Tyre Allowance

Team Bonus scheme after eligible period

Paid Training as Required

On Site Free Parking

Start Date Immediate

Location Ford Nr Arundel

Job Type: Full-time

Salary: £25,000.00-£28,000.00 per year

Benefits:

  • On-site parking

Schedule:

  • Monday to Friday

Work Location: In person

Expected start date: 05/06/2023

Sales Representative
Redstone Tyres Ltd

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