Job description
Sales Support Representative
Modern Packaging is a leading global flexible packaging company. We provide a superior service with superior quality products delivered on time.
At Modern Packaging we believe that our people are our greatest asset, which is why we’re looking for an energetic person with a passion for helping people. Our employees are the ones who make our company great.
What We Offer:
- A growth potential within the company that will never be the same again !
- A fun, fast-paced work environment
What You Will Do:
You will play a crucial role in ensuring smooth sales operations and customer satisfaction. With a primary focus in providing valuable support to the sales team and enhancing customer relationships
- Provide support to customers through all stages of ordering and delivery of products to their location
- Assist customers in identifying the best products for their needs
- Processing customer orders accurately and efficiently
- Follow up with customers to make sure that they are satisfied with a particular product
- Handling the administrative tasks to make sure the sales team is running smoothly
- Being the communication liaison between departments or sales teams and senior management
- Help track inventory and maintain records of orders and delivery information
- Receive special requests from customers and provide appropriate solutions or alternative items requested
- Perform other duties as assigned
Requirements:
- Experience within a sales support or customer service role preferred
- 1+ years of experience in FLEX Packaging preferred but not required
- Teamwork and motivational skills
- Excellent communication, verbal and written skills with an ability to multi task is an advantage
Job Types: Full-time, Permanent
Salary: From £25,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Pershore: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person