sales representative Norwich, England
Job description
Do you have a passion for delivering an exceptional customer experience? Are you a highly motivated & driven Salesperson? With great interpersonal skills?
Mattressman is looking for a Sales Consultant at our Flagship Norwich Superstore. You will be the first point of contact for customers face to face or over the telephone. Your focus will be delivering exceptional customer service, sales advice and creating an informed, honest, professional sales experience for all our customers.
Responsibilities and Duties:
- Ensuring the store is clean & presentable at all times
- Maintain and develop both new and existing Mattressman customers through excellent customer care and ethical sales methods
- Achieve your performance KPIs
- Provide outstanding customer service at all times, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions
- Being able to handle telesales calls in between store's footfall
- Being able to adapt to new technology to help enhance customer experience
- Work flexibly and as part of the team, ensuring stock is replenished and displayed to the required standard
- Carry out daily cash handling routines Adhering to data protection policies at all times
- Changing POS and updating pricing changes within the store
Person Specification:
- Excellent communication and interpersonal skills
- Positive & enthusiastic attitude
- To be smart & presentable at all times
- Have the to drive to hit KPIs & targets
- Be able to listen to a customer needs and match to an appropriate product
- Have experience of active sales with a proven track record
Package:
We offer competitive basic salary with commission OTE £25-35k. 30 days holidays plus your Birthday off, company pension scheme
Do you meet our core values????.........:
Become Better Together' Have a willingness to challenge, have initiative and willingness to always seek improvement
Have the Drive to Thrive' Have a great work ethic, passionate about what you do, be conscientious & committed to your team
Positivity Rocks' To be personable, humbly confident and have a positive personality
Job Types: Full-time, Permanent
Salary: From £25,000.00 per year
Benefits:
- Additional leave
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Norwich: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Must be able to work 5 out of 7 days a week, including weekends
Experience:
- Retail sales: 1 year (required)
Work Location: In person
Application deadline: 20/08/2023
Reference ID: RTW/SC
Expected start date: 01/09/2023
