sales representative Chessington, England
Job description
Inside Service Sales (UK) – start a journey of endless opportunities
The role
Do you have a passion for sales? Do you have a passion for vacuum science? We have the right job for you!
As an Inside Service Sales administrator you will be responsbile for running all telemarking activities for Service. Your mission will be to maximise the sales and profitability of the parts and service business across the territory by promoting sales of spare parts and services to new and existing customers, in accordance with agreed business plans whilst working closely with the rest of the sales team to maximise service opportunities. We are ideally looking for someone based close to our Chessington, UK site.
Reporting directly into the BLM VTS for Leybold N&E, you will be empowered to make a difference whilst also given the support and opportunity to develop your skills.
Responsibilities include but aren’t limited to:
- Prepare and control sales documentation such as create new customer profiles, updating customer databases
- Responsible for phone sales of call-in and walk-in customers, and deferring leads to outside sales people, as appropriate
- Make outbound sales calls to existing and lost customers and prospects
- Support and promote business with refurbished pumps
- Support the rest of the sales team by identifying opportunities to up-sell and maximise our customer share
- Maintain strong working relationship and communication between customers and internal stakeholders at all stages of a sales cycle (i.e., before and after sales)
- Support sales administration works
- Provide effective sales data, including quotation leadtime and order ratio’s (including lost order reports)
- Effectively update and maintain the the C4C system in order to maintain a 360 view of our customers
- Attend training as required to develop relevant knowledge and skills
- Cross-sell customers to appropriate services such as equipment sales
- Generating quotations, receiving and processing purchase orders and invoices, also chasing open invoices.
- Control and updating calibration of equipment for workshop and field service engineers and contacting suppliers for quotes and time scales. To ensure calibration database is kept up to date.
- Dealing with any queries from our customers when needed
- Supporting the full quotation process including;
- Generating quotations
- Recieving and processing purchase orders.
What we expect from you:
- Qualifications in a technical, science or engineering related subject is preferable, educated to degree level is desirable
- Good influencing and presentation skills
- A demonstratable track record of Sales success and skills, ideally within the vacuum science / industrial sector
- Significant system, product and applications expertise, particularly within industrial application sectors and products
- Direct selling experience and negotiation skills
- Strong interpersonal and customer development skills
- Ability to work as part of a team, or to lead a team in the execution of an account or territory strategy
- Good commercial and awareness
- Good understanding or contractual terms and conditions and negotiation capability
- Ability to influence and engage with others in pursuit of business opportunities
- Ability to create problem resolution plans and drive to conclusion
What you can expect from us:
- A friendly, family-like atmosphere
- Plenty of opportunities to grow and develop
- A culture known for respectful interaction, ethical behavior and integrity
- Potential to see your ideas realized and to make an impact
- New challenges and new things to learn every day
- Access to global job opportunities, as part of the Atlas Copco Group
- Complete set up to work out in the field, with a company car, laptop and smart phone
- An excellent remuneration & benefits package - including competitive salary, a medical plan, achievable commission and daily lunch vouchers allowance
- A workplace for everyone – at Leybold we know that diversity and inclusion help us understand our customers needs and strengthen employee motivation, productivity, innovation and results.
Who are Leybold:
The history of Leybold spans a period of over 170 years. Our mission is to drive sustainable, profitable growth aligned with our core values of interaction, commitment and innovation. We employ people on four continents. Many of them have a scientific or technical focus. Their knowledge, creativity and experience are essential for our success.
Leybold is part of the Vacuum Technique Business area of the Atlas Copco Group. The Group's sustainable approach also determines our visions and values.
The demands of the high-tech industry and the cultural diversity in our globally active company contribute to an attractive and stimulating working environment at Leybold.
Technical knowledge is important to us, as are personal soft skills and the willingness to work in international project teams. We offer a wide range of training and further education programs, to enhance your know-how and to systematically expand skills. Because only great ideas accelerate innovation.
Leybold is where it begins – Pioneering products. Passionately applied.
