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Job description

We’re looking for an enthusiastic and driven individual to join our team in Jewson High Wycombe (HP12 3TA) as a Trade Counter Sales Assistant!

This role is working with Jewson High Wycombe as part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

Our branch is in a great location within busy Cressex Business Park in the heart of High Wycombe, so this is a role that will keep you busy with customers, current and prospective!

Is this role right for me?

First and foremost, we always want to recruit great people that really understand our values and ways of working. So, if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit! Some specific experience we are looking out for:

• Working within a Builders Merchants would be extremely beneficial, but not necessary!
• Working in a similar sales role, with a flexible and proactive approach
• Passion for delivering great customer service and leading by example
• A good level of IT literacy

Hours of Work: 7:30am-5pm Monday to Friday and 8am-12pm every other Saturday

What will I be doing?

As a Trade Counter Sales Assistant, you’ll get the opportunity to build relationships, quote prices and generate sales each day, along with handling cash transactions, placing direct sales orders, organising delivery times, and keeping customers informed once their orders are placed – all while giving the customer a fantastic service. Your day-to-day duties will include:

• Getting to know our products and services to maximise all customer interactions
• Developing new customer accounts and lapsed accounts
• Assisting and advising customers face to face at our trade counter and via phone and email
• Supporting branch management and the wider team
• Build strong, effective relationships with customers and suppliers, managing feedback accordingly
• Ensuring all customer orders are fulfilled in a timely fashion
• General housekeeping and stock replenishment in the retail area
• Following plans to continuously improve customer experience

What will we offer you?

• A competitive salary
• A discretionary bonus scheme
• Opportunities for career progression and development
• 31 days’ holiday (including bank holidays), plus the option to buy or sell additional days
• A defined contribution pension scheme
• Great discounts across high street chains, online stores, and holiday agents
• Stark Life Assurance Scheme
• Access to a leading health and wellbeing portal

Are Jewson and Stark inclusive employers?

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

We'd love to hear from you! Hit apply and a member of our Internal Recruitment team will be in contact with you.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Store discount

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Application question(s):

• Please provide a valid email address our recruitment team can contact you on.

Work Location: In person

Reference ID: STK00889

About Jewson

CEO: Mark Rayfield
Revenue: $2 to $5 billion (USD)
Size: 5001 to 10000 Employees
Type: Subsidiary or Business Segment
Website: www.jewson.co.uk
Year Founded: 1836