Job description
Who we are
ISH Venues is located in the vibrant International Students House in central London.
International Students House is a charity that enables young people worldwide to achieve their academic aims.
ISH Venues is a multipurpose and diverse venue which hosts conferences and events throughout the year, providing income to support our charitable activities
The centre has eight flexible meeting and event spaces that can support an array of clients from charities and local authorities through to corporate, international clients and live music events
Position
We have an exciting opportunity for an enthusiastic Sales Executive. We are looking for highly motivated, outgoing, customer-centric individual to join our high performing team in a busy and dynamic work environment.
The position requires a dynamic and flexible candidate with an open approach to problem solving. Assisting clients, liaising with colleagues and suppliers to ensure clients’ needs are met fully will be a key part of this role.
A friendly and professional nature is required along with a strong sense of attention to detail.
Key Responsibilities:
- Achieve monthly and annual sales targets
- Use account management skills to gain trust and build long-term relationships with customers
- Carry out telephone negotiations and conduct site visits
- Plan and organise all practical aspects of the event, in accordance with the clients’ requirements identifying opportunities to up sell
- Assist with preparation of monthly sales reports and forecast revenue projections
- Attend networking events, trade exhibitions and familiarisation trips where appropriate for face-to-face selling and relationship building
- Ensure prompt and accurate posting of all moneys received
- Act as administrator and staff champion for the conference booking system (Rendezvous), and troubleshoot any issues
Required Skills and Experience:
- Previous experience in a conference and events bookings office
- Negotiation skills to offer best value and improve profit
- Experience with audio visual equipment is an advantage
- Excellent communication and interpersonal skills
- IT, social media and numeracy skills
- Knowledge of Rendezvous booking software desirable
Hours of work:
The basic working week will be 24/30 hours, Monday – Friday. Days and hours may vary depending on requirements and event work. A flexible attitude to working hours and days of work is essential.
Salary & benefits:
- The annual salary is £26,000 - £28,000 pro rata per annum, depending on experience.
- Holiday entitlement is 28 days pro rata holiday including bank holidays.
- A £2.75 meal allowance per day is given for use in the ISH catering facilities.
- Contributory defined benefits pension scheme.
- After the probationary period an interest free annual travel loan and a Cycle2Work loan is available.
- Company sponsored healthcare cash plan, with the opportunity to increase personal cover or include family members.
We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all our employees.
We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics. If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.
Apply now for immediate consideration.