Job description
We are a successful and independent agency marketing high quality holiday homes throughout the UK. We were recently named as one of the Best Places to Work in Cornwall for 2023!
We are looking for an enthusiastic and self-motivated person to join our Sales team. This full-time role will be based at our head office in Hayle. Working hours will be scheduled between 9am and 8pm Monday-Sunday on a variable weekly rota.
Responsibilities include:
- Dealing with customer telephone queries.
- Processing reservations over the phone and online.
- Processing cancellations.
- Responding to queries via Live Chat.
- Liaising with regional teams and attending monthly meetings.
- Other ad hoc administration duties as required.
Desired Skills:
- Previous experience in a customer services or hospitality role.
- Excellent telephone manner.
- Strong administration skills.
- A team player with a flexible working approach.
- Ability to work under pressure and multi-task.
Benefits include:
- 33 days holiday, including bank holidays, plus a day off for your birthday!
- Company performance related bonus, approx. £2,500 per annum.
- Life insurance.
- Long service enhanced benefits.
- Employee discounts.
- Employee Assistance Programme.
This is an exciting opportunity within our growing business. If this role sounds like the perfect fit for you, please apply online with your CV and covering letter by 13th August 2023.
We are committed to equality, diversity, and inclusivity. We welcome applications from candidates of all backgrounds, abilities, and beliefs.
Job Types: Full-time, Permanent
Salary: £22,575.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Life insurance
- On-site parking
- Referral programme
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person
Application deadline: 13/08/2023