Job description
Role: Retail Sales Assistant
Company: Cash Generator – Edinburgh
Cash Generator is the UK’s first place where customers come to sell and buy second hand items.
Sellers can access Superfast Cash™ for their unwanted items, while buyers can pick up fantastic bargains. We’ve been around since 1994 and we’re a brand trusted by our customers. And we’re part of the communities we work in – providing customers with a friendly welcome from staff who understand their needs.
Our busy store in Edinburgh/Kirkcaldy (delete one) is looking for a motivated and outgoing individual who loves to deliver high standards of customer service at all times.
This will initially be a part-time contract (16/20 hours per week).
The ideal candidate will have the following skills and experience:
- At least one year’s experience in a retail sales role.
- Have an outgoing personality and enjoy meeting the needs of our customers.
- Excellent verbal and written communication skills.
- Good attention to detail and timekeeping.
- Good IT skills, including a competent knowledge of social media from a business perspective.
- A genuine interest in technology (phones, tablets, console, laptops etc.) would be a particular advantage.
Previous experience in this sector would be beneficial but not essential. Full training will be provided in-store.
Job type: 20 hours per week from Monday to Saturday 9.30am – 5.30pm.
Responsibilities:
- Provide administrative support to the sales team
- Assist with the preparation and organization of sales materials and presentations
- Coordinate and schedule meetings, appointments, and travel arrangements for the sales team
- Maintain customer databases and update customer information as needed
- Respond to customer inquiries and provide product information or direct them to the appropriate sales representative
- Process sales orders and ensure accurate and timely order entry
- Follow up with customers to ensure satisfaction and address any concerns or issues
- Assist in generating sales reports and analyzing sales data
Requirements:
- Strong organizational skills with the ability to prioritize tasks effectively
- Previous experience in a sales support or administrative role is preferred
- Knowledge of technical sales terminology and processes is a plus
- Excellent time management skills and ability to meet deadlines
- Proficient in English, both written and verbal communication skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work independently as well as part of a team
This position offers an opportunity to work in a dynamic sales environment, supporting the growth of our company. We provide ongoing training and professional development opportunities to enhance your skills. If you are detail-oriented, have strong organizational skills, and enjoy working in a fast-paced environment, we would love to hear from you.
Please submit your resume along with a cover letter highlighting your relevant experience.
Job Type: Part-time
Part-time hours: 16 per week
Salary: £10.40-£11.30 per hour
Benefits:
- Flexitime
Schedule:
- 8 hour shift
- Day shift
- Flexitime
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 2 years (preferred)
- customer service: 1 year (preferred)
Work Location: In person