sales representative Halesowen, England
Job description
Are you ready to embark on an exciting journey with a vibrant start-up that offers endless possibilities? Join a dynamic team where you can shape the future of our company and make a real impact. We invite you to become a part of Albion Self Storage!
At Albion, we thrive on challenging the status quo and breaking new ground. We're seeking exceptional individuals who can embody our vision through their unique personalities and outstanding customer service skills. In our team, everyone's ideas are valued, no matter how big or small.
The self-storage industry is experiencing incredible growth and evolution, and we're determined to lead the way. This is an amazing opportunity to join a rapidly expanding company with a supportive and friendly team, providing unparalleled service. We take pride in offering experiences that go above and beyond, from immersive on-the-job training to exceptional benefits.
Our core values are the foundation of who we are today. Whether it's supporting our customers through their inquiries and moves or finding ways to give back to our local communities and charities, our values guide us every step of the way.
So, what can you expect from us?
- A competitive salary of £10.70 per Hour
- Holidays
- Personal development and training opportunities.
To supercharge the Management Team's efforts, we need your support in:
Driving store targets and objectives, such as occupancy levels, sales per square foot, insurance income, merchandise sales, and customer service.
Ensuring a thorough understanding and consistent adherence to the Sales and Marketing brief.
Maintaining the highest Store Standard, ensuring all staff members grasp and uphold it.
Implementing and adhering to all policies, procedures, and routines, while swiftly handling all requests and returns.
Maintaining an unwavering focus on surpassing customer expectations and boosting sales through proactive store marketing.
KEY ACCOUNTABILITIES:
As part of the Management Team, your role will involve:
Sales – Going above and beyond to maximize sales and seize every opportunity for growth. It's vital to put the sales process outlined in the Sales and Marketing brief into practice with every inquiry and potential customer.
Standards - Upholding the highest Store Standard by diligently following daily, weekly, and monthly routines and cleaning schedules.
Marketing - Enthusiastically implementing the store's marketing plan as outlined in the Sales and Marketing brief. Always champion the advantages and benefits of choosing Magenta to both business and residential customers. Foster and nurture professional relationships with related businesses.
Customer Service - Ensuring the entire store team is fully dedicated to delivering exceptional customer service, consistently exceeding customer expectations and putting them first.
Staffing – Assisting in the development and management of a competent and efficient team, enabling them to carry out their duties with competence and accuracy.
Cost Control - Supporting efforts to ensure the store operates within the allocated cost budgets. Strict adherence to company procedures is essential to minimize customer debt.
Security, Health + Safety - Creating a safe and secure environment for both our valued customers and staff members. Collaborate with the Store Manager to complete store audits, comply with all legal requirements, and promptly address any maintenance issues. Report any concerns to the Operations Team without delay.
Compliance / Administration – Upholding strict adherence to all company policies, procedures, and routines outlined in the store operations manual. Maintain accurate records and filing systems as per the office layout plan. Successfully implement and sustain new initiatives.
Working Hours:
To maintain an exceptional standard of customer service and deliver on key accountabilities, occasional lone working may be required.
Part-time team members are expected to work 20 hours over a 7-day week. Days and hours may vary depending on the rota structure.
Join us at Albion Self Storage and embrace an exciting career opportunity where you can make a difference while being part of a passionate team.
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £10.70 per hour
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Halesowen: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 1 year (preferred)
Work Location: In person
Reference ID: Part Time Sales Consultant
Expected start date: 15/08/2023
