Sales Operations Manager Nottingham, England
Job description
An exciting opportunity has arisen for a National Account Executive to work within a fast paced, exciting, fashion eyewear business.
In this role, you will be responsible for supporting a group of key National and International accounts, working closely with all functions to ensure service levels, strategies and overall budgets are met and exceeded. The successful person will take direct responsibility of several UK and international accounts within a 12–18 month period.
Mondottica is in business to build a customer focused international fashion eyewear company that is committed to making beautiful product. Through our collaborations and our partnerships, we aim to bring our Brand Partners’ vision to life through eyewear design, helping people to see. Our Design philosophy marries both aesthetic appeal with flawless function, producing Eyewear that not only looks good, feels comfortable, and improves quality of life.
Our Eyewear reflects the DNA of our licensed brands and delivers product through multiple channels on a global scale. Our organization and the partners we collaborate with make up a culturally diverse group. We have a responsibility to not only be aware of our impact on People and Planet, but to take actions to reduce or remove any negative impact and create positive change for the future.
The Sales Operations Executive will:
Develop and maintain strong, collaborative customer relationships and customer focused approach.
Perform account general and specific administrative tasks; collate samples, maintain management sheets, new product set up and bespoke line sheets.
Work closely with the commercial account team to deliver joint business plans and customer KPI’s, whilst providing overall support to the current customer base and new business as and when required.
Actively participate in commercial team meetings and projects.
Monitor and ensure supply chain KPI’s are met in line with customer requirements.
Develop and maintain strong cross functional relationships with all Internal stakeholders & departments internally and across multiple sites including supply and planning, customer service, category marketing, and finance.
Produce and present reports on key customer metrics.
Monitor and identify market trends, making recommendations based on key insights.
Provide account management support spanning; event planning, new launches, delisting and distribution changes.
The role will require overnight stay and international travel.
The above list is not exhaustive, and your duties may vary from time to time to suit the needs of the team or the wider business.
Experience in:
- Working in a sales or target driven environment is desirable.
- Account administration experience is desirable.
- Evidence of having built strong collaborative relationships with customers/stakeholders.
- Supply and operations experience is desirable.
List the skills or attributes the ideal candidate will have:
- A diligent, proactive and collaborative customer and service delivery approach are paramount to the success of this role.
- Extremely organised and self-motivated, with a positive and resilient attitude, and with a keen eye for detail and accuracy
- Drive and desire to achieve, a sense of urgency to deliver.
- Ability to provide accurate and timely information.
- Excellent communication skills, written and verbal.
- Advanced skills in Excel, Word and PowerPoint.
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Job Types: Full-time, Permanent
Salary: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- Employee discount
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 09/06/2023
