Sales, Marketing & Administration Officer Swansea, Wales
Job description
Job Title: Sales, Marketing & Administration Officer
Location:Unit 7b, Hendy industrial estate, Swansea SA4 0XP
Main Purpose of the position:
An exciting new role has become available to assist with business growth. We are a proud, Welsh family run manufacturing and construction company, that has enjoyed great success creating innovative, sustainable products and services within our industry. We are looking for a confident, sales driven marketing administrator who shares our passion & vision and is hungry for success. We promote a positive and enjoyable office atmosphere, whilst still being able to hit targets and delivering excellent customer service. The successful applicant will be responsible for the internal sales and marketing operations and the day-to-day office administration.
Reports to: Managing Director
Key relationships with: Customers, Account Managers, Senior Management, Suppliers, Site Managers, other internal colleagues within SMR UK Ltd.
Key Tasks & Responsibilities
The duties are many and varied, but the list below is considered to be the basic requirements:
Answer incoming calls & enquiries, telesales /support for new and existing customers.
Generate cold sales leads, close warm sales leads, manage the sales pipeline, collect data, create and update databases ie. CRM system.
Manage enquiries from initial contact to completion of the order and/or allocate the enquiry to the relevant sales person and provide ongoing assistance to both the customer and account manager.
Sharing market intelligence with the Account Managers, including competitor activity and pricing.
Maintain a level of online marketing content, keeping the message and brand fresh.
Assist with SEO and content updates to the company website, including composing online content for the social media platforms.
Assist with marketing plans, advertising, promotional/product videos, direct marketing, email marketing and campaigns.
Support the field sales team in marketing activities such as trade show, exhibitions and Demonstration/ training days.
Measure marketing performance, including campaign effectiveness and suggesting improvements based on learnings.
Co-ordinate site visits for the Area Managers to assist with job approval and compliance responsibilities.
Build relationships with the customers, external partners, sites, and colleagues to be No. 1 in Customer Service
Provide weekly/monthly update reports on enquiry levels, tenders, and live orders.
General administrative duties as required.
Qualifications: Either be a Graduate and keen to progress or have proven experience
Skills: Strong analytically, organisation, time management, prioritising, decision making, written and verbal communication and the ability to engage with stakeholders at all levels. The ability to quickly grasp information. Very good proof-reading and copy checking skills. Structured thinking and problem solving with great attention to detail.
Experience (Essential): Some customer service experience, strong communication skills, including written and verbal, the ability to work alone or as part of a team, demonstrate some experience in a marketing and/or sales role. IT Skills including MS Office. Experience of google search advertising, PPC, Google Analytics and WordPress. Strong skill set or some experience in Adobe, G-Suite, CRM, SEO and Social Media.
Experience (Knowledge would advantageous but not essential): Sales, Construction/building products, utility and waste industry knowledge/experience.
Company Benefits:
· Commission and bonuses
· Full Training will be given
· Opportunities for growth
· Attractive package
Salary:Starting salaryat £22K plus commission
Hours: Part Time & Full Time Hours considered
This is an amazing opportunity to join a company who are heavily focused on being the very best that they can be. These opportunities do not come around often, so if you think you have what it takes, please apply now.
Important note: This is a broad description of this position but it is not intended to be a complete list of tasks or responsibilities. Neither should this be taken as part of any contract including the Job Holder’s contract of employment. In addition to the above duties, the Job Holder is required to carry out any task reasonably requested of him/her from time to time.
Job Types: Full-time, Part-time, Graduate
Part-time hours: 16-37 per week
Salary: From £22,000.00 per year
Benefits:
- Company events
- Company pension
- Flexitime
- Free parking
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Swansea, Swansea: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Digital marketing: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: One location
Application deadline: 25/03/2023
Expected start date: 03/04/2023
