sales manager Huntingdon, England
Job description
Salary Dependent on experience*
Details of work
Place of work: Huntingdon
Hours of work: Monday – Friday (Shifts) / 07.30-16.30 / 08.00-17.00 additional hours if required
About the role & Sales Team
The role will heavily rely on a positive, customer service focused individual who thrives in fast paced environment. Day to day involvement with all Sales Support Team and supporting the Sales Team with their orders, answering the phones to our customers and cross selling multiple services and products. Ensuring the customer has the ultimate experience where they can, with various administrative tasks from taking and booking on orders, managing enquiries, helping with invoice queries, tickets requests, portal use, reports, inboxes etc.
The Sales Department is made up of strong individual teams, who all have a big role to play in ensuring we are connecting with all customers, getting enquiries in and quotes out and converting to orders! Multi-tasking is key to being able to manage the workload, prioritising tasks, decision making and high attention to detail.
This role will involve direct interaction with the following teams:
- Directors of Sales & Marketing
- Sales Executives
- Internal & Residential Sales
- Sales Support
- Credit Control
- Transport Department
- Technical Waste
- Responsibility for first class customer experience to include: Answering and making phone calls
- Liaising with internal department such as transport to ensure best service is received by the customer
- Identify cross selling and up-selling opportunities and gather further information on enquiries.
- Working with Sales representatives when needed to understand products, where we source materials from etc
- Any ad hoc duties required for Sales Representatives.
- General administration duties including report production, data analysis, completing supplier/ subcontractor questionnaires, scanning, producing proformas, organising tickets, printing, and filing.
- Organising refunds for customers for Supervisor to sign off.
- Setting up companies and individual site contacts on the portal.
- Collating incoming sales enquiries via email, phone and through sales representatives
- Diary/Inbox management
- Reviewing accounts status and discussing with relevant departments
- Logging all enquiries, collating, and ending quotations when necessary
- Checking purchase orders
- Communicating regularly with customers, managing expectations, ETAS, and updating on delays
- Portal support
- Invoice Queries & Ticket Requests
- Taking and booking on orders
Key skills and experience
- Computer literate & Microsoft Office Skills
- Flexibility to get tasks completed as needed with excellent attention to detail
- Ability to work under instruction whilst using own initiative where necessary
- Highly organised with a polite and confident telephone manner
- Previous experience within the construction/ aggregates/ waste industry would be advantageous but not essential
- Driven and pro-active individual.
For more info call Harry 01772 978452
Job Types: Full-time, Permanent
Salary: £23,000.00-£25,000.00 per year
Work Location: In person
Reference ID: INDP
About Swift Temps
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.swifttemps.co.uk
