Job description
EXCEPTIONAL CUSTOMER SERVICE AND SALES CONVERSION SKILLS
Paul Costelloe has been an iconic name in fashion for the past 50 years, and in 1994, he opened his first flagship store in the prestigious location of Knightsbridge, London. Today, we are a fast-growing multi-channel retailer with a presence across different channels. We are constantly expanding our footprint and looking for talented individuals to join our team.
We are currently seeking a people-oriented individual with a larger-than-life personality to join our team at our handbags and leather goods store. The ideal candidate should have a proven track record and come from an affordable luxury retail background. You should possess excellent people skills and have a natural flair for engaging with customers. A confident and outgoing personality is essential, and you should have the art of conversation to build strong relationships with customers.
Role.
Providing first class customer service in a polite and professional manner
Becoming an ambassador of the products, offering excellent knowledge and recommendations to customers, taking them on a journey to their perfect purchase.
Operating the till, providing front facing customer service.
Replenishment and merchandising
Maintaining housekeeping standards
Be a confident communicator with the ability to build strong relationships
Previous experience achieving and exceeding personal and store sales targets and working to deadlines
About you
Are you a committed and enthusiastic individual who is smart and articulate for this customer facing role?
Do you enjoy a varied workload taking great pride in working front-of-house on a daily basis?
Are you able to demonstrate the ability to deal with customers in a polite and professional manner striving to deliver the highest levels of customer care and service at all times?
Do you recognize the importance of achieving and exceeding personal and store sales targets?
If so, we are looking forward to hearing from you.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 30-40 per week
Salary: £13.00 per hour
Benefits:
- Company pension
- On-site parking
- Store discount
Schedule:
- Day shift
- Weekend availability
Experience:
- Fashion Retail sales: 2 years (required)
Work Location: In person