Job description
Open The Door To Your New Career
Due to continued growth and future plans we wish to recruit a Sales Administrator exclusively for Silka brand - an Aluminium window system designed for the future, Silka is one of the warmest aluminium windows on the market, wrapped up in a luxurious, striking package.
The role presents an excellent opportunity to make an impact and grow the business.
Your roles and responsibilities will include:
Quotations Management:
- Liaise with the Prospect Customer and the Silka Customer Services/Technical Department regarding quotation requirements and backup documentation including plans and window schedules
- Read all specification documents and drawings received from Architects/Clients. Provide detailed quotations for windows and doors. Using software such as Logikal to provide accurate drawings and calculations.
- Communicating with customers via telephone and email, updating progress and answering queries.
- Liaise with Area Sales Managers regarding quotation follow ups
- Manage the update of quotations to the CRM system
- Maintain Quotation KPI reports
Order Management:
- Be responsible for customer orders which are received by e-mail and via online portal processing the orders ready for production, while also providing customer service for amendments
- Process customer orders and translate technical specifications to enable accurate production
- Prepare Order Confirmations and ensure that they are accurate and correct to the Customers requirements and within the agreed timeframe
- Liaise with the Finance Department regarding Sales Order deposits
- Manage and update the Sales Orders Pipeline on the Asana system
- Maintain Sales Order KPI reports
About you:
- Experience in the door and window industry processing orders is an advantage, the ability to learn new skills is a must.
- Confident and organised with excellent communication skills and the ability to communicate effectively at all levels.
- Drive and ambition to develop technical knowledge of the products we supply.
- Ability to receive and process orders quickly and efficiently with the ability to prioritise your workload and meet deadlines set.
- Good problem solving skills with the ability to work under pressure.
- Good IT skills with a working knowledge of Microsoft Office.
Hours: 8.00am – 5.00pm Monday to Friday
Apply by e-mail with your CV to: [email protected]
Closing date for applications is 07/07/2023
Job Types: Full-time, Permanent
Salary: £23,500.00-£25,000.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
Schedule:
- Holidays
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Ballymena: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Sales administration: 1 year (preferred)
Work Location: In person
Application deadline: 07/07/2023
Reference ID: SSA06/23