sales manager Katy, TX
Job description
House of Sport by Dick’s Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.
We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.
If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!
OVERVIEW:
The General Sales Manager is responsible for achieving Company objectives in sales performance, profit contribution, and profit and loss controls by overseeing the operational aspects of the store, along with managing the sales effort of the total store.
- Drives sales by analyzing daily/weekly/monthly reports.
- Meets and exceeds P&L objectives including sales, margin, inventory, shrinkage, payroll and other controllable expenses, such as supplies and operating costs within assigned areas.
- Ensures the efficient day-to-day operation of the store through participation in the Manager On Duty Program (MOD), cash office procedures and other management functions.
- Monitors the sales, customer service and operational efforts of all managers, sales leads and associates.
- Is WISE certified, actively promotes and exhibits expertise in WISE selling techniques and manages WISE mentoring initiatives and programs.
- Upholds Company standards for merchandise presentation.
- Ensures accuracy and timeline completion of price changes and price identification in the overall building is maintained by ensuring that sales managers have current signage, pricing, and in-store promotional information.
- Shops and understands the competition from a product, pricing and service standpoint.
- Maintains confidentiality of all proprietary Company information.
- Responsible for the recruiting, interviewing and hiring process for hourly and salaried associates.
- Effectively uses all Company-provided educational and customer service tools to train and coach associates to comply with policies, procedures and standards.
- Issues appropriate counseling and disciplinary action to those associates who fail to meet or achieve Company policies, procedures and performance standards.
- Prepares and delivers performance appraisals for hourly and salaried associates.
- Approves schedules and monitors payroll daily to ensure that the payroll plan is met.
- Ensures compliance with all Company guidelines involved with safety, loss prevention, and cash handling procedures.
- Complies with all federal, state and local regulations regarding store operations and personnel management.
- Any other essential function that may occur from time to time.
QUALIFICATIONS:
