sales manager Thetford, England
Job description
Sales Administrator - Job Description
Are you a curious individual with a knack for data analysis and a passion for delivering outstanding customer service?
We are on the hunt for a proficient Sales Administrator to become a vital part of our team at Hayward Miller. In this role, you will serve as a crucial liaison for clients and our outreach team, offering superior support through data management and administrative tasks. If you have a penchant for market research, data recording and updating, and boast a solid background in customer service, we would be delighted to meet you.
The Role:
We are seeking candidates who consistently go the extra mile, those who are eager to demonstrate their capabilities and contribute positively to our team culture.
- Respond to incoming enquiries received via email or phone in a timely and accurate manner.
- Act as an administrative liaison between clients, project managers, and the outreach team, providing support and communicating essential feedback.
- Conduct market research analysis through the creation, allocation, and processing of reports and data.
- Stay abreast of industry trends to provide pertinent information to the team and clients.
- Work in tandem with the outreach team to ensure data requests and Excel systems are current and accessible.
- Collaborate with operations to enhance database systems, focusing on accuracy, efficiency, and quality.
- Record, log, and compile work records on a daily basis, ensuring meticulous attention to detail and accuracy.
- Generate monthly reports for management to monitor team performance and pinpoint areas for enhancement.
Qualifications and Experience:
- Proven experience as a Sales Administrator or Sales Support Agent, with a strong understanding of sales processes and customer service best practices.
- Practical experience with data processing. Proficiency in MS Office, particularly MS Excel, is essential.
- Awareness of sales performance metrics and the ability to analyse and interpret data.
- Exceptional organisational and multitasking skills, with a keen eye for detail.
- Capacity to excel under strict deadlines and in a dynamic environment.
Benefits:
- Team events and activities.
- Opportunities to attend industry events and exhibitions.
- Engagement in various exciting projects with global clients.
- Discounted Cinema Tickets.
- A welcoming team culture with fantastic colleagues.
- On-site Parking.
- Company bonus scheme
- Discounts at Revolucion De Cuba.
Specifications:
Salary: £22,000 per annum
Full Time: Office-based role, Monday to Friday (8am till 4:30pm).
Holiday: 28 paid days, inclusive of Bank Holidays.
Job Types: Full-time, Permanent
Salary: £22,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
- Profit sharing
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Thetford: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)
Work Location: In person
