Job description
Working from a small family run business who truly value the work of their staff and offer a super competitive benefits package you will undertake all sales order processing and quote preparation tasks. Your role plays a key part in securing business and gaining repeat business from new and existing customers.
We are looking for a professional candidate who prides themselves on providing a high level of service, enjoys problem solving and would feel comfortable speaking to clients over the phone and via email in a professional manner. You will be required to liaise across internal departments to guarantee a smooth and efficient process for your clients.
We are happy to consider candidates that are looking to get into an office-based position and can demonstrate professionalism and confidence when dealing with client queries.
Duties will include:
- Responding to incoming calls and emails
- Producing accurate quotations
- Processing sales orders
- Making outgoing calls to provide order updates
- Uploading new product data on the system
- Keeping client records updated
- Managing the sales inbox
- Dealing with client complaints in a professional manner
- Finding appropriate solutions and working in a small team
- Covering other office duties as and when required
Skills and Experience Required:
- Numerically minded and confident using Excel to an intermediate level
- Proficient in the use of all Microsoft Office applications
- Previous experience using ERP, Salesforce, Sage 50 Cloud or CRM would be beneficial
- Excellent written and verbal communication
- Highly organised with a good attention to detail
- Problem solver and self-motivated
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.