Job description
Aesthetic Sales Administrator
Mayfair and Knightsbridge - on site
up to £30,000 + commission
Our client is an established luxury aesthetic clinic who are opening an additional site in September of this year. Due to this expansion, they need an additional member of the administration team to ensure that all leads are converted into bookings in order to maximise clinic capacity across all of the sites
You will have outstanding communication skills and previous experience in sales, acquiring patients and front office administration. You will be a self-starter with the passion to excel in everything you do and comfortable working in a fast paced environment that is constantly changing, with the ability to manage and prioritise your own workload.
This role is an essential position in establishing relationship with prospective patients and you must be able to connect with people both over the phone and face-to-face when necessary.
The main focus of your role will be to convert leads, from email and phone enquiries, into clinic bookings in order to help the clinic team achieve their monthly target.
Your responsibilities will include:
- Using our customer relationship management (CRM) tool to engage with potential patients and schedule consultations.
- Communicating with potential patients through text, email, or phone..
- Following our lead journey process.
- Prioritising quantity by aiming to have a target number of conversations with potential patients on a daily basis.
- Prioritising quality by having meaningful conversations with potential patients and successfully booking them for consultations.
- Handling incoming calls from our concierge team.
- Assisting with patient intake and scheduling appointments as necessary.
- Collaborating with leadership to achieve strategic sourcing and sales goals.
- Assisting with any administrative sales tasks as needed
- Occasional reception cover
This is a full-time permanent position based on site at our clients location in either Mayfair or Knightsbridge. The position is for five days a week and may include some Saturdays as required (with time off in lieu)
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.
Job Types: Full-time, Permanent
Salary: £12.00-£15.00 per hour
Benefits:
- Company pension
- Employee discount
- Store discount
Schedule:
- Holidays
- Overtime
Supplemental pay types:
- Bonus scheme
- Commission pay
Experience:
- Aesthetic Sales administration: 2 years (required)
Work Location: In person
Reference ID: 8910 Sales