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Job description

Full Job Description

• Be the first point of contact for customers in our shop, answering questions in relation to betting and Betfred products.

• Actively support your shop manager with the delivery of successful sales campaigns.

• Floorwalk / Host to maintain retail standards and enhance customer service.

• Use your knowledge/interest in sport to create conversation with customers to ensure they have an excellent experience whilst using Betfred services.

• Engage with customers to ensure they enjoy the Betfred betting experience.

• Work closely with the shop manager and team members to promote new Betfred products and marketing campaigns to increase sales for the shop.

• Process customer bets ensuring information is entered correctly into the till systems.

• Ensure that any machines in the shop are maintained to a high standard, liaising with the retail helpdesk with any issues.

• Carry out any administrative duties in line with the requirements of the shop. * Ensure the shop is presentable at all times.

• Work to ensure we meet our social responsibilities including adhering to the Think 21 policy. * Follow company processes to ensure high Health and Safety standards

• Adhere to cash handling and bet processing procedures at all times.

Job Types: Full-time, Permanent
Salary: From £10.00 per hour

Job Types: Full-time, Permanent

Salary: £10.90-£11.31 per hour

Benefits:

• Company pension
• Profit sharing

Schedule:

• 8 hour shift
• Holidays

Supplemental pay types:

• Loyalty bonus

Application question(s):

• Can I confirm you are over 18?
• Our shops are open 8am-10pm, Monday to Sunday, 364 days a year. Are you flexible to work shifts between these dates and times?
• We sometime require you to cover other branches in our area. We will of course pay your travel expenses. Are you prepared to travel and how far are you willing to travel?
• Do you have any cash handling experience?
• Do you have any customer service experience?
• Are you currently employed?
• Why does this job appeal to you?
• How would you travel to work?

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: /tasm