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Job description

APECS is a rapidly growing family run security business based in Tipton looking for a Sales Administrator to enhance the team. APECS is an international manufacturer and distributer and has seen continued growth over the past five years - with our plans, there is a fantastic opportunity for the business to continue growing. From helping with daily business operation tasks to interacting with customers from a variety of backgrounds, you will also be working closely with the Sales, Technical and Marketing departments.

Duties to include but not limited to:

Key Responsibilities

• Daily contact with our customers through various communication channels e.g. phone, email and live chat
• Processing sales orders
• Promoting sales offers via calls and emails
• Market research on customers and competitors
• Processing new account applications
• Working closely with the sales team to bring new customers on board
• Account management, ensuring our customer database is kept up to date
• Resolving general enquiries and any other ad-hoc customer service tasks

Requirements

• Hard-working and willing to learn
• Computer skills including Word, Excel, and PowerPoint
• Great communication skills both verbally and written
• Strong ability to multi-task and prioritise workload
• Exceptional attention to detail
• Excellent work ethic, self-motivated and team player
• Enthusiastic and energetic approach to meeting the responsibilities of your role
• Experience in a Sales/Customer Service role is desired, but not essential

What we offer you:

• 24 days holiday (plus 8 days bank holidays).
• Company pension.
• Company days out.
• Career progression within a rapidly growing business.
• On-site parking.

Job Types: Full-time, Permanent

Salary: £20,000.00-£22,000.00 per year

Schedule:

• Monday to Friday

Experience:

• Sales administration: 1 year (preferred)
• administration: 1 year (preferred)

Work Location: In person