Job description
Royal Armouries Museum and New Dock Hall is a purpose-built events venue hosting events from 10 – 1200 people.
This role will suit a Sales Executive from a similar style hospitality business, who can come in and hit the ground running!
To proactively process enquiries for a number of events and to actively work as part of the sales team to increase and enhance revenues achieving overall targets. Proactively selling the facilities by various techniques and always aiming to meet customer needs and exceed customer expectations. To consistently ensure the highest standards of accurate and timely customer, staff and management information.
To ensure high level of conversion of bookings to achieve and exceed targets set. Ensure to work with event planners effectively in order to provide a seamless handover for final event details
More about the role:- Realises potential in everyone
- Inspires others to deliver as part of a team
- Is passionate about celebrating success
- Is quick to share a smile and a laugh
- Builds relationships on integrity, respect and trust
- Is nice
Collaboration and influencing (proudly building our business together)
- Develops loyalty to sales team
- Loves what they do and it shows
- Demonstrates contagious enthusiasm that rubs off on others
Client and Customer (obsessive about service)
- Builds genuine partnerships with clients
- Listens and acts on what customers want
- Does the right thing
- Deals with underlying issues
- Not afraid to stand up and be counted
- Has fire in their belly, not afraid to stay true to what’s important. Remains steadfast when the going gets tough
- Can multitask and ability to deliver solutions to customer requirements
- Has a remarkable will to win and achieve targets and goals
- Show initiative in thinking approach
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- 2 years’ experience in a Conferencing/hospitality environment (essential)
- Previous sales and account management experience
- Organised
- Good financial knowledge
- Excellent written and verbal communication skills