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We are the UK’s #1 independent provider of voice, connectivity, mobile, phone system and cloud services.

We help c. 84,000 direct customers – businesses of all sizes and across almost every sector – connect better with their customers, suppliers and teams.

We combine straightforward solutions, including fibre broadband, mobile tariffs and phone systems, with friendly, helpful people to support businesses with their communications needs, now and as they grow. As an independent provider, we work with all of the major telecommunications networks and suppliers, meaning we’ll always get the best deal in the market for our customers.

This role is working within our Campaign/Micro SME Team.

Location: Aston, Birmingham or Nelson, Lancashire
Salary: £21,255 and OTC £19,500 (uncapped)
Working Hours: Monday to Friday 9:00 - 17:30

The purpose of the role is to call Existing B2B & B2C customers and offer them our range of Telecoms solutions. You will be performing re-signs on existing billed solutions and adding new products to their account.

Responsibilities:

• Contacting existing base of customers and performing re-signs on their existing solution.
• Contacting existing base of customers and adding other products within our portfolio to their account.
• Re-actively contact customers that have requested to discuss their account that is due to re-sign.
• Using company CRM system to build a prospect database pipeline of new product penetration.
• Maintain a tidy and organised workspace.
• Understand and follow strict data protection rules.
• Use in house CRM system safely and efficiently.

• Previous sales experience.
• Good telephone manner.
• Ability to motivate self and peers.
• Ability to work productively from home and/or office under our Hybrid working guidelines.
• Excellent communication skills, both written and verbal.

What are the benefits of working at Daisy?

Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort

But working at Daisy is much more than just a fair salary. It’s about providing a range of benefits and opportunities to all our staff to make working with us enjoyable.

We have been voted by Best Companies as the UK's 4th best Telecoms company and we are in the UK's top 75 Best Large Companies to work for in 2022.

Our ethos is simple: the more you put in the more you get out.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and the option to purchase more!
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married
• Auto enrolment following probation into a salary pension scheme
• Access to exclusive offers on a range of Daisy products