Job description
Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people!
Interested in joining our smart, fun, and talented team?
We are now seeking an experienced Sales Engineer to join our commercial team to support our growth in the Restaurant and Retail sectors. As part of the Fourth team this role will be focused on diversifying into increasing both revenue and market share and cementing our position as the market leader.
The Role. . .
- Identify current and future customer business needs and requirements by establishing personal rapport with potential and actual customers
- Provide web-based, phone, and in-person customer requirements discovery, solution demonstrations and proof of concept exercises
- Developed demonstration scripts supporting best practice demo’s and customized for the various hospitality business types
- Provide written responses to RFPs (Requests for Proposal)
- Gain customer and prospects’ confidence to such a degree that they see you as the solution expert
- Present and articulate advanced product features and benefits, as well as product future direction
- Support the services team in creating and consulting on Statements of Work (SOW) for delivery and deployment of our solutions
- Design sales playbooks and positioning for new and existing products
- Discuss details of solutions with deeply technical customers and developers. This includes detailed discussions of data integration, inclusion of complex business processes, end-user capabilities and flexibility
- Gain customer acceptance by determining improvements through analyzing cost-benefit ratios of solutions in customer environment; engineering or proposing changes in business processes
- Prepare sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Support marketing activities by attending trade shows, conferences, and other marketing events
- Provide training and create support material for other members of the sales team
- Create and contribute to a positive, professional, and fun environment to work at every day
The Ideal Candidate. . .
- 3+ years in sales engineering or similar experience such as restaurant or retail IT
- Experience in Workforce Management and Inventory Management solutions
- High sales aptitude
- Effective communication and relationship-building skills
- Strong understanding and ability to articulate innovative technologies and corresponding value propositions
- Ability to deliver on business commitments
Fourth Perks: Unlimited PTO, Health, Dental, Vision, 401K match, Charity Days, Parental Leave, Flexible Work Environment, just to name a few…
Remote employment limited to: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NM, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, & WA
Our Story
In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.
Fourth is an Equal Opportunity Employer
All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.
HotSchedules
www.fourth.com
Austin, TX
Clinton Anderson
$25 to $100 million (USD)
201 to 500 Employees
Company - Private
Computer Hardware Development
1999