Sales & Customer Service Representative (Home Based)
Job description
We are a fast growing UK based CV writing company. Assisting customers for 10 years in their CV writing requirements with a strong commitment to providing the highest level of Customer Service.Due to continued growth we are seeking a full-time home based Sales & Customer Service Representative. We will consider candidates with a minimum of 5 years Customer Service and/or Sales experience and used to a high-pressured environment.The ideal candidate will be required to manage incoming calls/email/contact forms from customers. The role will also require the candidate assists with other business areas including social media marketing, finance administration and business reporting.Who we are looking for:Strong IT skills, including good working knowledge of MS office (Excel & Word)ConfidentExcellent verbal and written communication skills5 years minimum Customer service and/or Sales experienceSelf-starterStrong attention to detailFaultless telephone mannerCustomer focus and commitment to service excellenceThrives in a face paced environmentHave a strong work ethic; not afraid to go above and beyondCan manage time effectively and prioritise workloadEnjoys customer interactionsFlexibilityAbility to work evenings and weekendsSuccessful candidates will be required to work a range of shifts including evenings and some weekends, more 37 hours per week.What we are offering:Home-based Flexible hoursFull training plan in an office environmentOngoing support and coachingCompetitive salary + performance related bonus (up to £6000 per anum)Job Type: Full-timeSalary: £23,000.00 per yearBenefits:Company pensionWork from homeSchedule:Day shiftOvertimeWeekend availabilitySupplemental pay types:Performance bonusEducation:GCSE or equivalent (required)Experience:Direct sales: 3 years (required)Customer service: 3 years (required)Work Location: RemoteReference ID: SCS Rep
