Sales/Customer Executive Sutton, London, England

Camper Love

Full Time Sutton, London, England 27000 - 28000 GBP ANNUAL Today

Job description

Sales/Customer Executive

Position is based in Sutton, Surrey. Required for five days a week and one in three Saturday, must be available for these days on site. Salary is 27k – 28k per annum (Saturdays extra). Would appreciate some form of flexibility at certain periods with hours, as may need to stay open later on busy days.

Details:

Selling Campervans
Ensure the smooth running of day-to-day operations
Manage added options with manager and fitter
Ensure all vans have full instruction manuals and how to booklet
Arrange new conversion sheets to be signed and filled in on collection from converter
Handle enquires generated from internet, telephone and walk- ins
Communicating and maintaining customer and supplier relationships
Maintain and update website
Manage email inbox with team
Assist and participate in preparation of promotional activities for campervans
Order office stationery
Liaise with customers and converters regarding warranty
Call customers for review /send google link
Chase suppliers for information on vehicles and arrange collection
Send invoices to customers
Updating Social Media content, including taking photos, adding content
Make sure paper work is ready for collections, including v5 in customer’s name
Hand over vehicle
Running reports on fleet system
Adding vehicles to insurance and make sure we have up to day certificates
Fleet administration
Other duties as and when they arise
Flexibility around hours during busy times

The Person:

We are looking for somebody who has the ability and experience to execute this role effectively, would need strong interpersonal and communication skills and enjoy communicating with customers and suppliers. Must have the ability to multi task and prioritise workload. Self-motivated and able to act on own initiative is key but still be able to take instructions and deal with them as asked. We are a small and friendly team who work well together, we need an individual that will fit in well and enjoy working with us.

You will need to have experience in:

Strong proven experience in a customer facing role/administration
Be able to build trust with customers
Word, excel, database systems, internet
Being a strong team player, ready to support colleagues and customers
Forward thinking
Making the customer feel at ease with exceptional customer service

Hours 9 – 5, Monday – Friday

9.30 – 1.30, Saturday

Start Date 16thJanuary 2023

DO NOT APPLY FOR THIS ROLE UNLESS YOU MEET THE CRITERIA.

Please note if you have not received a reply within seven days then unfortunately on this occasion you have been unsuccessful. Due to volume of responses, we cannot guarantee a reply to all applicants.

Job Type: Full-time

Salary: £27,000.00-£28,000.00 per year

Schedule: