support manager United Kingdom
Job description
LL2 Advert Template
£43,000 to £45,000 per annum plus £5,688 per annum car allowance, bonus and benefits.
Working closely with the Operations Delivery Director and associated Teams the role is to ensure a standardised and consistent approach in both operational and process activity . A high degree of ensuring compliance is maintained across locations and functions within the area.
About the role
- Provide operational recommendations and updates to strategic plans and reviews.
- Aiding the DC/Metro Operation teams with commercial conversations to support a consistent approach.
- Working closely with the DC/Metro and Linehaul teams to ensure standardisation and operational consistency.
- Processing and extracting data (including Financial) for analysis and reporting across the team providing advice and recommendations to standardised methods of working.
- Monitor and variable costs to ensure budgets and profit targets are met.
- Support all Managers across the DC/Metro and Linehaul sites with leading major projects or improvements.
- Monitor the quality of Execution activity through technical and practical evaluation
- Provide periodic updates on KPI and Cost performance to influence efficiency.
- Publish necessary reports to assist Teams in proactive decision making.
- Support the operations to ensure Standard Operating Practices are adhered to in turn providing industry- leading service and efficient processes.
- Co-ordinate how Smiths News policies are communicated, understood and implemented.
- Monitor Compliance with all legislations specifically in areas of Health & Safety, Transport and People.
- Assist in the Identification, selection, recruitment, coaching and development of current and future leaders within the operation
- Feedback and report on the balanced scorecard and identify to area’s for improvement and opportunity.
- Work effectively with the growth team to facilitate new opportunities and operational planning.
- Work effectively across business functions to meet business plan objectives.
What we can offer you
Not only do we offer free onsite parking, 4x salary life assurance and 5% match pension but you’ll also have access to:
- £5,688 per annum car allowance
- Company bonus
- Company funded Health Cash Plan – providing cash back for everyday healthcare costs such as dental, optical and physiotherapy
- 25 days holiday plus holiday buy scheme
- 24/7 E-Learning modules, Training and Development opportunities
- Sharesave Scheme, Cycle to work schemes, Tastecard, Health cash plan
- Private medical insurance
- Colleague Assistance Programme & Colleague referral scheme
About you
- Experience of budget management, high commerciality and financially astute.
- Proven experience of managing change and initiating improvements, maintaining objectives/KPIs.
- Previous experience of recruitment and selection.
- Proven ability to spot and solve problems in a proactive way
- Displays enthusiasm and drive for achieving high standards.
- Ability to remain calm in a pressurised time sensitive situation
- Multi-site operational management experience.
- Advanced knowledge of Excel (Pivot Tables, V LookUps).
- Large Goods Vehicle knowledge ( an advantage)
- Expertise of using Office systems / software (eg MS Office).
- Articulate and good degree of numeracy.
- Good Report writing skills.
About us
Smiths News is the UK’s largest news wholesaler. Our colleagues serve 24,000 retailers every day of the year, operating from 37 distribution centres.
Inclusion and diversity are important to us. We are working together to build and shape a culture that embraces people from all backgrounds, experiences, and orientations. Smiths News is dedicated to creating an authentic workplace where everyone can thrive.
