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Ocado is a technology-led, global software and robotics platform providing a unique end-to-end solution for customers on a global scale. As part of growing the Ocado business, we have recently announced a new mission to sell our unique ASRS (Automated Storage and Retrieval System) product set to customers across the globe.

About the role

There is an opportunity for a Sales Administrator to join the OIA (Ocado Intelligent Automation) team, ensuring that our Sales cycle is supported robustly, helping to drive the success of the overall OIA business.

The ideal candidate has worked in a fast-paced, global sales environment, is able to manage multiple tasks simultaneously, is energised by working on high-profile projects, and is comfortable in communicating and organising a wide range of project and business professionals across all levels. The role holder will have a passion for business growth, process and operational improvement, exhibits strong ownership, and quickly earns stakeholder trust.

About you

• Supporting the Sales Directors and Commercial Director by providing coordination and administrative support on all Sales activities, including required input from other departments
• Setting up and coordination of sales prospect visits to sites within the UK and abroad
• Tracking and providing feedback to the team on ongoing sales activities in the form of a weekly meeting, and management of any outstanding actions
• Ensuring that the CRM system (HubSpot) is kept up to date with all relevant activities; providing regular reporting and actively managing key stakeholder updates
• Act as the CRM administrator / super user and provide support to other users in the business as required
• Running and distributing departmental reports as instructed by the Commercial Director including monthly travel and expense reporting
• Assisting with general administration duties for the business
• Liaising with customers to ensure timely distribution and return of information (accounts, legal or other) required to support the sales cycle
• Acting as a key point of contact for clients, able to direct their inquiries quickly and professionally
• Providing timely and relevant feedback to ensure that the sales process continues to improve

Note that this role may require the individual to travel on occasion, both within and outside of the UK, to support events, tradeshows and on site activities.

Skills & Experience

• Excellent business, time management and coordinating skills
• Highly professional, articulate and comfortable dealing with senior level prospective clients and their teams
• Great attention to detail, whilst understanding the bigger picture
• Willing to learn fast and adapt
• Desire to take ownership of the administrative process end to end
• Ability to positively impact and influence colleagues and clients
• Excellent communication skills and stakeholder management skills
• Desire and determination to succeed as a team within a fast paced entrepreneurial environment
• Excellent written English, with the ability to review and proof-read documents
• Commercially minded and numerate with an understanding of sales cycle processes
• Experience working with CRMs (HubSpot desirable), as well as Excel / G Sheets
• Exposure to complex / technical environments, such as construction, automation or software development
• 2-3 years' experience in a sales / business development team environment within a similar role
• Exposure to cost/financial tracking

What do I get in return?

Hybrid working and flexible working patterns; Private healthcare; Car salary sacrifice and Cycle to Work schemes ; A range of amazing benefits, including Free Shares and Life Assurance; 15% off your Ocado.com shopping ; Company shop offering discounts of up to 70% on groceries from leading brands and major retailers; Exclusive travel, retail and leisure discounts nationwide ; Incredible Head Office, complete with onsite cafe and restaurant just 20 minutes by train from Kings Cross; A free shuttle bus from and to Hatfield Station ; 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) ; Enhanced Pension scheme, matching employee contributions up to 7% of salary; Employee Assistance Programme.

We’re in it together, we are proud of what we do, we can be even better

We welcome applicants from across the world. If your employment is subject to sponsorship under the UK points-based immigration system, Ocado Group will only pay for the cost of a Certificate of Sponsorship for you, including the Immigration Skills Charge (ISC) if applicable. You will be responsible for the cost of your own visa application and the Immigration Healthcare Surcharge (IHS).