Job description
Job Title: Internal Sales Co-ordinator – First Fix and Second Fix
Putting people at the heart of what we do
With more than 180 years’ trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.
With a nationwide network of branches supplying timber and building materials, kitchens and a dedicated manufacturing division supplying timber engineering services, the Howarth Timber Group is focused on providing market leading choice, quality, service and value.
Built on a passion for service and people, we strive to set the highest standards in the quality of our products, in the continuity of supply and in every aspect of customer service and support. Quality products and processes are what drive our passion, but people are central to everything we do and it’s thanks to our loyal workforce that we’ve built a strong and successful business.
What does it mean to be a Howarth Timber Internal Sales Co-ordinator?
As Internal Sales Co-ordinator, you will be responsible for managing customer call-offs, processing orders and maintaining our sales records/updating material schedules accordingly.
Internal Sales Co-ordinator Role Responsibility
- Close collaboration with Site Managers, suppliers, branch staff and transport.
- Forge and maintain strong working relationships with all key accounts (customers and suppliers) and manage their expectations around product availability, pricing, and delivery schedules.
What are the requirements to become part of our team?
- Experience of working within a timber and builder’s merchant and extensive knowledge of building and timber-related products
- Experience in sales-driven environments
- The ability to build and maintain strong relationships
- The ability to deliver exceptional customer service
- Be fully computer literate with experience of Microsoft Office and order processing
- An ability to analyse problems, find solutions and implement them
- Exceptional organisation and time management skills
- Excellent presentation and communication skills
- The ability to work unsupervised or as part of a team, along with a flexible attitude
Why choose Howarth Timber & Building Supplies for your next role?
Howarth Timber is a family-owned company valuing all colleagues, with a desire to provide colleague benefits that are truly valuable. Benefits include but are not limited to:
- Competitive salary
- 31 days’ holiday, inclusive of Statutory Bank Holidays
- Opportunity to buy up to an additional 5 days’ annual leave or sell up to 3 days’ annual leave
- Employee Referral Scheme: an ability to earn £500 for each successful HGV Driver referral
- Length of service awards
- Cycle to work scheme
- Contributory pension scheme
- Death in service benefit
- Company sick pay
- Online Benefits Hub (inc discounts on gift cards, travel, cinema tickets, to name a few)
- Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line)
- Generous colleague Merchant Branch discount
- Opportunity to participate in a volunteering role for one working day per year – fully paid by the Company
- Excellent training and development opportunities
Job Types: Full-time, Permanent
Salary: £24,000.00-£28,000.00 per year
Benefits:
- Additional leave
- Company pension
- Employee discount
- Free parking
- Paid volunteer time
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Cottingham: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- timber & building material sales: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
About Howarth Timber Group
Revenue: Unknown / Non-Applicable
Size: 501 to 1000 Employees
Type: Company - Private
Website: group.howarth-timber.co.uk