Exams, Conferments and Graduation Officer

Are you an experienced Administrator?
Are you solutions-focused?

We want to hear from you!

About You and the Role

If you are an experienced Administration Professional, committed to embedding a culture of customer-focused enhancement and continual improvement, and contributing to the continued success of the team, please read on as this could be the perfect role for you!

You will be highly motivated, with excellent written and verbal communication skills. You’ll be capable of multi-tasking on several projects simultaneously and managing a wide range of stakeholder relations.

You’ll be responsible for the operational management of a variety of exam processes and systems, ensuring exams are efficiently and consistently maintained across the University, whilst managing a high performing team of administrators and supporting with graduation as needed.

Experience in developing and implementing effective and efficient customer-focused processes, as well as delivering high-quality student-facing services and events, is essential.

Your responsibilities will include:

• Working across the institution to review, enhance and ensure adherence to, exam processes and policies.
• Championing the development and implementation of a variety of exam systems.
• Working collaboratively to deliver exams across the institute, and supporting with the delivery of graduation.
• Actively contributing to Academic Registry projects with a focus on streamlining exam-related systems.
• Providing effective team leadership and ensuring team members deliver high-quality customer service.

The post provides an exciting opportunity to develop expert knowledge of exam delivery, in addition to supporting the delivery of a variety of student-facing events such as graduation.

You will be working from our city base with some home working, along with travel to other NTU sites as required.

This role sits within the Exams and Graduation team, who are responsible for the delivery of both these events. This role will have a focus on exams, and will be required to support graduation planning.

Interview date: week commencing 18th September 2023

If you have queries about this role, please contact Fred Egglenton, Exams and Graduation Manager ([email protected])

Join Us

• Hybrid working - we encourage and offer a mixture of office working and working from home. You're empowered to define how you work best for the benefits of your stakeholders.
• Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches.
• 25 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
• Generous pension scheme with life assurance. We contribute 17.2% of your salary.
• Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
• Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
• And a whole lot more…

Come and be part of our success. Apply today!

About NTU

NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we encourage applications from people who reflect the diversity of our communities.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Whilst this role is eligible for sponsorship under the Skilled Worker Route, we recommend that you assess your eligibility before applying for this position. Visit https://www.gov.uk/skilled-worker-visa for more information.

This role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.