Sales Associate - Westgate Centre, Oxford

Sales Associate - Westgate Centre, Oxford Oxford, England

Victoria's Secret
Full Time Oxford, England 10.56 - 12.04 GBP Today
Job description

Primary Purpose:

The Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision.

Key Responsibilities:

  • Drives top line store sales and growth by personally selling to customers
  • Moves with intention throughout the store, connecting with multiple customers
  • Proactively engages with customers, reads cues and responds effectively
  • Creates a memorable connection by asking effective questions to identify customer needs and make compelling bra and additional product category recommendations
  • Uses confident selling statements and is effective at overcoming customer objections
  • Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting
  • Displays expert product knowledge and takes initiative to elevate personal knowledge of product categories
  • Participates in sales goal setting with manager and tracks individual performance towards the goal
  • Converts return, offers and other promotions into larger sales
  • Delivers a friendly and efficient cash wrap experience processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register, as neededAll associate roles at Victoria’s Secret are responsible for:
  • Driving top line store sales results and growing the business through action and productivity
  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture
  • Creating customer awareness of programs available to them, (i.e., email capture) to build customer loyalty, when applicable
  • Setting personal goals and tracking individual and team performance to the goals
  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
  • Taking initiative to recover and replenish merchandise, so it is available to sell
  • Understanding and adhering to visual merchandising brand standards
  • Assisting in housekeeping of sales floor and communicating maintenance issues
  • Keeping an awareness of, and building personal capability in, loss prevention
  • Reinforcing store strategy to reduce shrink
  • Supporting all activities related to providing a safe working environment
  • Understanding and demonstrating Company values

Success Measures:

  • Sales Comps (Likes)
  • Bra Comps (Likes)
  • Sales Per Hour (SPH)
  • Pounds Per Transaction (PPT)
  • Transactions Per Hour (TPH)
  • Bra Percent (%)

Qualifications:

  • Exhibits an authentic desire to exceed the customers’ expectations
  • Persuasive, builds enthusiasm, and inspires the customer to buy
  • Proven ability to meet or exceed sales goals preferred
  • Demonstrates a sense of urgency
  • Has a healthy, competitive spirit, while maintaining a team focus
  • Is resilient and bounces back quickly from setbacks
  • Pursues opportunities to take on more responsibility
  • Seeks out coaching from leaders and peers to improve productivity; leads own learning
  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Job Type: Part-time

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: In person

Sales Associate - Westgate Centre, Oxford
Victoria's Secret

www.victoriassecret.com
Reynoldsburg, United States
Martin Waters
$5 to $10 billion (USD)
10000+ Employees
Company - Public
Department, Clothing & Shoe Stores
2021
Related Jobs

All Related Listed jobs

Warehouse Operative Afternoons | Leicester | Keter | New
XPO Leicester, England 12.35 GBP HOURLY Today

Loading and loading our vehicles and storing goods in an organised manner. As a Warehouse Operative, youll be working in our busy warehouse facility, moving

Machine Operator
Worksop 11 - 12 GBP hour Today

Machine operators take care of all machine-specific functions such as configuring the equipment, loading and operating the machines, and...

Care Assistant Nights
SDR Shoreham-by-Sea, England 11.83 - 12.33 GBP HOURLY Today

Support towards achieving your Care Certificate, Level 2/3 Health and Social Care (permanent contracts only).

Ramp & Baggage Services Agent-Edinburgh Airport
Swissport International AG Edinburgh, Scotland 10.64 GBP HOURLY Today

Comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments);

electrical designer
Humber Recruitment & Training Grimsby, England 30000 - GBP ANNUAL Today

Humber Recruitment are advertising an exciting opportunity, on behalf of a valued engineering client, based in Grimsby.

They require a...