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Job description

Job description
About the job Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. What We Offer • The opportunity to work for an iconic and unique lifestyle brand • Exciting career opportunities • Competitive benefits package and discounts • An environment where you can bring your whole self to work What will you do Customer Service/Sales • Assists customers using basic knowledge of store products; responds to various straight forward customer requests • Provides information on products to customers and makes product recommendations • Escalates customer issues to more senior team members • Impacts the sales results and overall customer experience of the assigned merchandise area • Demonstrates the RL selling Culture Sales Model Product Knowledge • Requires basic knowledge of the merchandise in assigned product area in store Standard Operating Procedures • Work may include merchandise processing and stockroom and sales floor organization • Understand & demonstrate basic knowledge of relevant Dept. SOP’s • Able to follow Management Direction Leadership • Works within established procedures with a moderate degree of supervision • Demonstrates an understanding of the RL Way & CFA’s • Is a Team Player • Communicates Effectively with Colleagues & Managers Competencies • Ability to follow instructions and work in a fast paced and dynamic environment • Demonstrate customer service skills according to RL Selling Culture Sales Model • Take Initiative and learn consistently • Ability to adapt to change • Takes Accountability for their own Self Development • Required language: local language, English language a plus. Who You Are • Energetic, passionate, and results-driven team player • Experience in a fast-paced environment with proven management abilities • Excellent organisational and communication skills
Job Reference: SWI01348