Sales Associate Watford, East of England, England
Job description
An exciting opportunity has arisen for a Sales & Business Development Executive position at Montessori Apprentice Academy (MAA).
Delivering both Montessori and Early Years Training within the nursery sector, MAA prides itself on it's customer experience and learning program. With unrivalled breadth and depth of training, the company delivers learning solutions for apprentices as a main provider for the ESFA.
Our newly refurbished Academy and offices are located in Watford, Hertfordshire. We provide childcare apprenticeships (Level 2 & 3), CPD training nationwide and our expert-led Montessori diploma.
We are looking for a dynamic and innovative individual with experience of working in apprenticeship sales, with the ability to work with employers to drive the development of Early Years L2 & L3 Apprenticeships, as well as our unique L3 EYE combined with Montessori Diploma.
As a Sales Asociate you will be expected to have an excellent understanding of changing Government policies relating to Apprenticeships, and be able to confidently brief employers and colleagues on these developments.
It will be essential for you to be able to work with local and national employers to identify their Apprenticeship requirements and to encourage them to choose MAA as a training provider. In this role, you will develop long-term links with employers to ensure a sustainable demand and intake for our courses.
Roles & Responsibilities
- Calling all inbound leads as soon as they are received.
- Converting leads into prospective learners, aiming to book an appointment no later than 7 business days.
- Effectively overcoming any initial queries or concerns to ensure appointment attendance.
- Creating opportunities with existing customers through follow up calls and skilfully introducing other products/solutions.
- Researching the market to identify new sales opportunities, feeding back to the Marketing Team & Training Manager.
- To engage, develop and maintain relationships with external organisations to increase learner engagement and enrolment across all MAA Apprenticeships programmes.
- To engage, develop and maintain relationships with predominantly levy but also non-levy organisations to generate levy spend and sales activity across all apprenticeship programmes.
- Liaise with employers locally and nationally to promote MAA as a training provider and in the development of strategies to support the enrolment of Apprentices onto MAA programmes.
- You will be responsible for the recruitment and enrolment of learner applications onto our programmes.
- To provide a first point of contact for employers regarding apprenticeships, providing a smooth transition from development to final contract where appropriate.
- Offer quality impartial signposting when required to potential learners that do not currently meet the eligibility criteria or achieve their online initial assessments to the required level.
- Building strong client relationships that engender trust and sustainability.
- Obtaining intricate knowledge of each client’s setting to ensure you are able to offer the best and most relevant solution.
- Listening to and overcoming customer objections, feeding back to your manager.
- Delivering against the promises we make to our customers and learners.
- Providing detailed information on courses or products/services.
- Accurately maintaining all customer details and sales opportunities on MAA's CRM.
- Providing reports to your manager on activity levels.
- Diarising follow-up calls and providing timely follow-up emails.
- Managing your inbox effectively, ensuring client enquiries are responded to on the same day.
- Ensuring GDPR compliance at all times.
The ideal candidate must have:
- Experience in a sales role, ideally telephone sale.
- A thorough understanding of the policies underpinning Apprenticeships nationally and the processes required to comply with the Education and Skills Funding Agency (ESFA) funding rules for Apprenticeship delivery.
- Good communication and interpersonal skills, including excellent written and spoken English.
- An eye for detail and compliance.
- Be able to work independently and as part of a team.
- Be target driven with previous experience in solutions selling.
- Excellent written and verbal communication skills.
- A confident and articulate presenter.
- Self-motivated individual with the ability to energise others.
- Ability to work under tight deadlines and to prioritise under pressure.
- Strong organisation, accuracy and attention to detail.
- IT literate, and have good knowledge of Microsoft Office software.
- Works Collaboratively with others.
Once shortlisting of all applicants has been completed, the shortlisted candidates will be offered an initial interview via video link.
If this role is of any interest, please contact Jenna or Justin via email directly with your CV to be considered for the role.
Job Types: Full-time, Permanent
Salary: £28,000.00-£34,000.00 per year
Benefits:
- Company events
- Company pension
- Wellness programme
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Watford: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: Sales Associate
