Job description
Why buy a kid’s bike? Children grow fast. Keeping up with their growth spurts can be costly and a hassle for parents. At the Bike Club, we provide families with a sustainable and affordable option for getting their children active and enjoying the outdoors. We offer kids' bikes on a subscription service that can be exchanged as they grow. Not only are we disrupting the cycling industry, but we are creating a circular economy for bikes!
Tasks
The role is an exciting opportunity to represent the Bike Club at our concessions within the toy departments at John Lewis’s flagship Oxford Street and Stratford Westfield stores. As a Bike Club sales associate, you will help provide the public with information on who we are and how they can join.
From explaining the benefits of being a member to supporting them with finding the right bike for their child, you will be the go-to on-hand support in-store. Your engagement with prospective customers will lead naturally to new sign-ups for subscriptions, for which a competitive commission structure is available.
Overall, you will be an ambassador for the brand as much as a sales representative, communicating the Bike Club proposition with passion and pride.
Requirements
We are ideally looking for someone with a passion and knowledge of cycling, and who understands the typical buying decisions that parents make.
Some experience in face-to-face selling would be an advantage, particularly if gained within a retail/concession environment.
If this opportunity excites you, we’re looking for an individual who has:
- Demonstrated understanding of the Bike Club - our mission, values and the benefits of being a member.
- Gets a buzz from meeting and speaking to new people and can build relationships easily.
- Understands how to initiate and conduct a positive sales conversation.
- Presents well, in how you approach the public, with a professional appearance and manner.
- Will make the effort to ensure that your knowledge is on point and you take the time to learn the ins and outs of the brand and products you are representing.
- Enjoys the dynamic of a team environment but is just as comfortable when working independently.
- Can remain positive and calm through all types of situations
- May start date
- Part-time/full-time hours (flexible)
- £16.50per hour
- Sales-based commission structure
- 33 days of holiday per year (inclusive of bank holidays)
- Pension
- Company social events
- £30 per month discount on Bike Club subscriptions