Job description
SALES ASSOCIATE / MEMBERSHIP CONSULTANT - HEALTH & FITNESS INDUSTRY (FULL-TIME)
- Do you have proven Lead Generation and Closing experience in a Fitness or Retail Environment?
- Can you quickly build trust and engagement with both sales leads and existing members?
- Are you passionate about helping others?
- Are you looking for a fun and socially outgoing work environment where initiative and ideas are encouraged?
The world’s leading boutique fitness studios are looking for someone with the above qualities to join their team.
What you can expect:
As a Sales Associate/Membership Consultant, you will be responsible for talking to prospective members about our product, signing them up for a membership and ensuring they are happy and enjoying their Orangetheory experience. This will involve:
- Developing lead generation, outreach and member referrals
- Working as a team to provide industry-leading service and member care
- Career progression based on your contribution to increasing membership numbers from sales, member satisfaction and referral activities
- Commitment to building member relationships and taking an active role in the member community.
What we can offer:
· A fun, dynamic working environment with a start-up mentality
· Collaborative teams so you have empowerment to make an impact within your role
· A flexible career path with opportunities for you to grow and explore various aspects of the business
· A competitive salary & bonus opportunities
· Free Orangetheory Fitness membership
Duties & Responsibilities:
· Responsible for assisting in all “front of house” and fitness studio operations.
· Take part in initial and ongoing new sales activities, both in and out of the studio.
· Responsible for local marketing and outreach activities aimed at lead generation and sales production.
· Establish and maintain relationships with local business partners.
· Actively and enthusiastically contribute to member appreciation and referral activities.
· Constant focus on improving your studio environment.
· Maintain accurate records using established OTF sales systems.
· Conduct telephone inquiries/follow-up calls/customer care calls.
· Welcome new people to the studio for their first class and lead OTF studio tours with a focus on closing the sale.
· Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio.
· Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities.
· Responsible for processing accurate attendance and credit card transactions.
· Respond immediately, and in a caring manner, to all member requests, inquiries and concerns.
· Works in partnership with the Fitness team to ensure that processes are fulfilled.
Our vision at Orangetheory Fitness is to deliver a life-enhancing wellness experience by creating an inspired community & lasting relationships.
Additional pay:
- Bonus scheme
Benefits:
- Company pension
- Employee discount
- Gym membership
- Sick pay
Schedule:
- 8-hour shift
- Holidays
- Monday to Friday
- Weekend availability
Job Types: Full-time, Permanent
Salary: £20,000.00-£23,000.00 per year
Benefits:
- Company pension
- Free parking
- Gym membership
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
COVID-19 considerations:
All areas are regularly sanitised, including equipment and studio.
Ability to commute/relocate:
- Leamington Spa, CV34 6RH: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 1 year (required)
Work Location: In person