Job description
CLACTON PIER – is the largest pleasure pier in Europe, the ultimate seaside entertainment destination, offering a diverse range of modern and traditional attractions, appealing to all ages, where memories are made, and the fun never ends. With Funfair Rides, Soft Play, Amusement Arcades, Ten Pin Bowling, Adventure Golf, a 4D interactive cinema, Go Karts and numerous Food & Beverage Outlets coupled with a busy Entertainment & Events schedule the opportunities are endless here at No.1 North Sea!
As we continue our exciting expansion and regeneration of the Pier, we're looking for Performers to join our entertainments team as part of our brand-new dinosaur attraction Jurassic Pier.
About the Role
Performer
Location: Clacton Pier, 1 North Sea, Clacton-on-Sea, Essex, CO15 1QX.
Hours: 5 days out of 7, with evening and weekend shifts required during school holiday periods and then every other weekend throughout the remainder of the year.
Salary: £5.28 to £10.42 per hour
Benefits:
- Company pension scheme
- 5.6 weeks pro-rata annual leave
- Complimentary Annual Pass and a further 3 for family members
- 20 free tickets to our attractions for family and friends
- 20% discount on food and beverage and at Clacton Pier outlets.
- Ongoing training and development
- Employee Assistance Programme
Key Responsibilities:
- Greeting and engaging guests of all ages throughout the attraction in a character role.
- Learning and performing scripts across a number of different roles to a consistently high standard.
- Performing both indoors and outdoors in full costume.
- Ability to be trained and crossed utilised throughout the experience to include: Storyteller, Greeter, Puppeteer, Sales Floor and any other job or task assigned to you by Jurassic Pier manager.
- Communicate effectively with guests, leadership and colleagues.
- Knowledge of and ability to proactively recognise and report safety issues or incidents and maintain a clean, safe work environment.
- Work effectively in a hot and claustrophobic costume environment.
- Able to perform in a costume for a scheduled amount of time.
- Frequently required to walk and stand for long periods of time.
- Conveying each character , mascot or puppet story , through speech or body language or movement
- Must be able to work within the costume and utilize video monitor and/or auditory cues from other employees to "see" and navigate through crowds.
- Portraying a wide range of emotions using body movements, facial expressions and gestures.
- Selling/ checking entry tickets before the experience.
- Selling merchandise in the gift shop before or after the experience.
- Making sure guests remained seated throughout the performance and comply with attraction safety requirements.
- Displaying and pricing stock in kiosks and vending machines.
- Maintaining cleanliness standards throughout the attraction.
About You
- An outgoing and confident individual who enjoys bringing compelling characters to life.
- An engaging storyteller who can interact with guests and engage an audience.
- Experienced performing in front of large crowds and evoking high energy, enthusiasm and fun.
- Must be willing to work flexible hours, including evenings, weekends, and school holidays.
- Excellent organisational skills, with the ability to execute multiple tasks as required.
- Must be self-motivated and have proven ability to take initiative.
- A strong commitment to excellence in customer service.
- Able to work well within a team.
If you have an energetic, vibrant attitude and are ready to put on a show then this job is for you.
Who We Are
We are renowned as an iconic traditional seaside attraction and are very proud to have been at the heart of our community since 1871. We might be over 150 years old, but we are definitely not stuck in the past!
Although steeped in history, we have a distinctly modern twist having recently invested a multi-million-pound sum in an exciting new indoor development with soft play, adventure golf, and a restaurant – to compliment the very latest thrill rides, amusements, bowling centre, family aquarium, bar and a variety of quality food outlets to attract all ages.
Family-owned by two brothers, Clacton Pier is the largest in Europe at 6.5 acres and won the prestigious Pier of the Year Award in 2020. This is presented by the National Piers Society which highlighted the significant improvements made to up our game over the past decade.
We aim to be the best at what we do; providing family fun and entertainment in a safe environment and our mission is to create happy memories which will last forever. We want our staff to buy into that ethos so that our visitors will want to return again and again – as well as recommend us to others.
Enthusiastic, well-motivated, out-going and lively people are always welcome to join our team with the chance to grow and progress through the company. Often the greatest appeal to our team members is the diversity of the role in this fun, fast paced environment. We offer invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot guarantee you that creating magical moments won’t come with new and amazing adventures that can make your day different!
Open 364 days a year, we boast both full and part-time jobs where no day is ever the same and where there are no problems – only solutions.
Job Types: Full-time, Part-time
Salary: £5.28-£10.42 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Wellness programme
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- North Sea, CO15 1QX: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 05/05/2023
Expected start date: 09/05/2023