sales associate Remote
Job description
AAA is hiring Travel Contact Center Sales Associates to join our dynamic Travel Call Center Team! Are you an ambitious, sales- driven individual who has a customer focus? Our Travel Sales Associates support member sales and service on multiple levels, by handling incoming calls and/or emails related to commodity travel products such as hotel, air and car reservations. This a great opportunity to join the Travel world and take your career to the next level.
**This is a work from home position, but candidates must live within our territory in order to be considered**
**Training Requirement: Monday - Friday 9:00 a.m. - 5:30 p.m. for first 5+ weeks. All training is paid!! After training, all work schedules will include ONE weekend day.
At AAA, your success is our success. What we can offer you:
A competitive starting hourly rate of $15.50 - $17.50; depending upon experience, plus a Monthly Incentive Plan, based on your individual performance
Paid Time Off (almost 4 weeks the first year)
8 Paid Holidays
401(k) plan with employer match up to 7%
Medical, Dental, Vision and Prescription coverage
FREE AAA membership (inclusive of product & service discounts)
FREE Life Insurance
Paid time off to volunteer
Tuition reimbursement
Computer equipment provided by AAA Club Alliance
Paid training
The opportunity to work in an environment where you can see the impact of your contributions on a daily basis
What you would be doing as a Travel Sales Associate:
Serve members and clients on the telephone, email, and web chat by providing Air, Car, Rail & Hotel reservations. A concentration on Diamond Elite and Preferred vendor products is required.
Book and counsel members on domestic hotels and cars.
Operates and is familiar with applicable automated airline reservation and ticketing system.
Provides best possible customer service and meet or exceed established production goals.
What we need from you:
High School Diploma or equivalent.
1 year Retail Sales Experience
Work experience to include Invoicing.
Proficiency with computer software programs and internet access.
Proficiency with Geography.
#LI-Remote #US
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Sales
