Job description
Company Description:
J. Barbour & Sons Ltd founded in 1894 is a British lifestyle brand, home to the iconic wax jacket we design, manufacture and market stylish functional clothing and footwear for men, women and children inspired by the unique values of the British countryside. We are the proud holder of three Royal warrants, most recently we have celebrated our 125 years and remain true to our core values as a fifth-generation family business. Barbour is sold in over 40 countries worldwide, including Europe, the US and Japan but we have our headquarters and roots firmly located in the North East of England.
Position Overview:
We are currently recruiting for a Sales Assistant on a full-time basis to join the Barbour Womenswear team based at Selfridges in Oxford Street. You will be reliable and hardworking and have a passion for delivering excellent levels of customer service. The ideal candidate will be confident developing selling opportunities and enjoy working in a fast-paced environment. You will act as a brand ambassador and will be responsible for representing the Barbour brand in a positive and professional manner.
Essential Duties and Responsibilities:
- Contribute to the Barbour mat by delivering World Class values and offering outstanding customer service at all times.
- Provide a premium on-site custom repairs service on Barbour Branded waxed jackets including reproofing, stud replacement and bespoke embroidery works (training provided).
- Represent Barbour’s Re-loved waxed jacket restoration scheme and be the primary authority regarding all enquiries for this exclusive shopping experience.
- Actively engage with and epitomise the projects goal towards re-evaluating sustainable/ ethical solutions for high street shopping.
- Be a brand ambassador promoting the brand within the locality.
- Maintain shop floor standards both front and back of house.
- Undertake and apply accurate Company administration procedures.
- Comply with Company security procedures.
- Information Technology skills including experience of EPOS systems, MS Outlook.
- Time Management skills for organising self appropriately.
- Actively support store management procedures, in line with Company policy.
- Ensure all Health & Safety regulations and Company procedures are adhered to and remedial action is taken if required.
Skills and Experience:
- Excellent customer care and advanced selling skills.
- Understanding of requirements to work in a target orientated environment.
- Acting with a professional and respectful manner to all individuals.
- Understanding current market trends in relation to clothing/ fashion.
- Excellent verbal and written communication skills to build strong relationships internally at all business levels.
- Able to analyse basic internal data and could translate into actions.
- Understanding and ability to implement visual merchandising standards.
- Process accurately cash, cheque, and credit card transactions through the till system
Benefits
- Staff discount
- Healthcare cash plan
- 25 days holiday as standard increasing with length of service plus bank holidays.
Additional information:
- Minimum 6 months experience in a customer facing environment.
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.