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Job description

We are looking for a Sales Assistant/Cashier to join our team in Southampton. The successful candidate will be responsible for providing exceptional customer service to our clients, responding to inquiries in a timely manner, and providing accurate information about our products and services. The ideal candidate should have excellent communication skills, be able to work independently and as part of a team, and have a strong understanding of customer service principles.

Responsibilities:

• Respond to customer inquiries in a timely manner.
• Provide accurate information about products and services.
• Listen to customer complaints and provide solutions.
• Maintain customer records and update customer profiles.
• Identify customer needs and suggest appropriate products and services.
• Provide excellent customer service.
• Resolve customer issues in a professional manner.

You will have:

• Experience in working in a customer facing role • Experience of cash handling • The ability to work as part of an effective team. • Be able to lone work when needed • Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities

Job Type: Full-time

Salary: £23,716.00-£24,668.00 per year

Benefits:

• Company events
• Employee mentoring programme
• Sick pay

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Southampton: reliably commute or plan to relocate before starting work (required)

Work Location: In person