Job description

Based in Putney - Putney High Street

Job Description

We're looking for customer service staff to join our Putney team i. If you have a passion for healthy food, good nutrition, Customer Service and the environment, this could be the job for you. We are a unique packaging free supermarket which focuses on providing a great customer experience whilst reducing our impact on the planet. We encourage customers to bring their own containers to refill from our bulk supplies and have a chat whilst being served by our friendly Customer Service team members.

The Source Bulk Foods Putney is part of a Australian franchise . A business with soul is what we’re all about: The Source Bulk Foods is heavily involved in the community and believes in supporting local issues and charities. We are passionate about the environment and do what we can to minimise our impact on the planet. We are focused on creating a team that's like our family here in the UK, and therefore we take care of our employees. We believe in fair working conditions and pay.

Experience required:

Experience in retail or hospitality.

Schedule:

Applicants MUST be available at least 1 day per weekend and on several weekdays
Objective of this Position:

· Create a positive and fun store experience for our customers

· Be a considerate and integral team member

· Ensure the smooth running of the store by completing all required tasks on shift relating to cleaning, store filling and customer service set out by senior management.

Key Responsibilities:

· High personal presentation standards

· A positive and professional team attitude

· Being proactive, responsive and engaged in the busy store environment

· Interest in and extensive product knowledge

· Maintain store presentation standards in terms of stock refilling, cleaning, store signage

· Maintain high hygiene rating through completion of our cleaning procedures and safety checklists

· Point of Sale proficiency including processing a sale, gift voucher, return, refund and closing/resolving open orders.

· Able to quickly and efficiently carry out all tasks on the opening, midshift and closing checklists

· Process and monitor customer requests

· Receipt in inventory deliveries

· Liaise with the Store Manager/Deputy Manager/Supervisor regarding any customer issues or questions

· Answer the telephone in a friendly manner using the procedures set out in My Tribe (company intranet)

· Deliver The Source Bulk Foods required customer service experience with every customer that enters the store

Key accountabilities:

· Complying with the store procedures

· Delivering The Source Bulk Foods customer experience with every customer that enters the store

· Presenting yourself in a professional, positive and friendly manner at all times

Attributes/ skills required:

· Passion for and understanding of healthy whole foods

· Passion for The Source Bulk Foods retail brand

· Well-developed consultative and communication skills, both in written and verbal formats

· Relationship building and listening skills

· Strong focus on delivery and completion of task set out by management and the needs of customers.

· Excellent time management and organizing skills

· High energy and personal fitness

· Positive outlook

· Self-confidence

Job Type: Part-time
Part-time hours: 10 - 20 per week

Salary: £11.05 per hour

Benefits:

• Casual dress
• Discounted or free food
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Click and collect available. Surfaces cleaned regularly

Work authorisation:

• United Kingdom (required)

Work Location: One location

Application deadline: 23/01/2023
Reference ID: Part time Sales Assistant