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Job description

Haskins Furniture in Shepton Mallet are passionate about furniture and exceeding customers expectations. Haskins Furniture sells quality furniture, specialising in famous brands.

Your roles and responsibilities will include:

• Advising and liaising with our customers to help them choose suitable furniture for their homes – whether this be within our upholstery, dining, or bedroom departments.
• Provide excellent customer service before, during and after a customer place’s an order and assisting customers through the buying journey.
• Accurately placing the order on our internal system with all the customers requirements.
• Keep up to date with training of products and current promotions, including keeping in contact with reps and suppliers.
• All Sales Assistance should have exceptional knowledge of lead times, products in stock and specific information regarding the products.
• Ensure all sales material is available and up to date, such as brochures and spec sheets.
• Ensure that the showrooms are kept clean and tidy, this includes dressing furniture, presenting POS and ensuring tickets are correct.
• Sales Assistants are responsible for booking their own deliveries and ensuring the warehouse manager has all the correct information to provide an excellent delivery service.
• Collaborate with other teams to deliver an exceptional service.
• Assist with minor service issues and then escalate using correct procedures if the customer needs further help.

You will:

• Be punctual, on time and ready to start your day
• Be professional at all times
• Be a responsible team player, be supportive and help others when necessary
• Actively develop your skills and product knowledge
• Be confident with Microsoft and basic IT skills.
• Have exceptional customer relation skills.

Start time - 9.30am

Finish Time 5.00pm (Sundays 10am - 4pm)

35 hours spread over 5 days per week, including weekends on a rota basis.

Basic pay of £10.42ph + commission.

On target earnings would be £25,000+

Sales experience preferred but not essential as training will be provided.

Please apply today if you think this role would suit you.

Due to the number of applicants you will only hear if successful.

Job Type: Full-time

Salary: £23,000.00-£26,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Weekend availability

Supplemental pay types:

• Commission pay

COVID-19 considerations:
All customers are required to wear a face covering, screens are on the front of sales desks and vigorous cleaning is in place.

Experience:

• high ticket priced product: 1 year (preferred)
• sales: 2 years (required)

Work Location: In person