Sales Assistant London, England
Job description
Designer Exchange is a sustainable led company located throughout the UK, with a presence in Spain. Backed by a sister company that has had insurmountable success with the second hand electronic industry we have been open since December 2013 and have already exceeded all expectations.
Where customers previously only had the option to sell their designer items on a consignment basis, now they can get instant cash for their pre-loved accessories regardless of the price.
Looking ahead we see nothing but fantastic opportunities for this company and it’s staff members as we look to open our 8th store. It is an incredible opportunity for anyone interested in breaking away from the usual retail routine and desires more from the designer and fashion industry that cannot only reach goals, but exceed them. The successful applicant will be expected work 5 days a week (including some weekends). We also offer an uncapped bonus scheme for all staff based on store performance.
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
This position will be for our Chelsea Store.
The purpose of the role is:
- Sell and advise customers along with authenticating goods (training provided)
- Handle payments in cash, card and voucher
- Provide excellent customer service both in store and online
- Assist customers with booking in stock to sell to us
- Assist customers selling their items to Designer Exchange
- Pack and process ecommerce orders
- Take social media pictures to be used on the companies social media
- Take website photographs to be used on the website for ecommerce
- Write descriptions for ecommerce products
- Work within a team towards operations and commercial objectives
- Assist management to ensure sales and buys targets are met weekly
- Follow the delegation of management
- Ensure the store is maintained
The ideal candidate will:
- Have a passion for the resale industry
- Enthusiasm for fashion and follows current trends
- Have an interest in the designer items that we buy and sell
- Be trained in a basic retail environment
- Be able to use a till system, gmail, google drive and google sites
- Be a fast learner who can follow delegated tasks
- Able to learn basic pricing techniques
- Pay close attention to detail and accuracy
- Have excellent communication skills - both verbal and written
- Be open to training and development
- Proactive with an eagerness to learn, develop and work
- Existing retail experience is preferred within the luxury industry
Full Time Contract
Pay : £11 per hour
Job Types: Full-time, Permanent
Salary: £11.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Experience:
- Retail sales: 1 year (required)
- Customer service: 1 year (required)
Work Location: One location
