Location: 102 High Street, Erdington, Birmingham, B23 6RS

Hours/Work pattern: 14 hours per week (two days out of seven)

Contract: Permanent

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team.

About the role

When it comes to generating stock, maximising value, and building customer loyalty, we put a lot of trust in our retail staff. Our Sales Assistants work alongside the management team and volunteers to drive shop performance. As a Sales Assistant you will be involved in all aspects of a customer focussed role such as:

• Ensuring highest standard of customer service
• Achieving maximum sales
• Assisting in all store operating procedures such as sorting donations, stock rotation, deliveries, merchandising, pricing, and shop-floor replenishment
• Liaising with E-Commerce team to maximise online sales

As a Keyholder, you will be responsible for the store when there isn't a manager on duty, and this may involve lone working. Therefore, applicants must be 18+ years old.

This position is for 14 hours and includes some weekend working on a rota basis.

About you

Previous experience in retail is not essential. However, the desire to achieve the absolute best in customer service is. You will have the ability to work collaboratively with others and be comfortable guiding the activity of volunteer team members.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

• 33 days annual leave including bank holidays
• 25% staff discount
• Health cash plan
• Pension with employer contribution up to 10%
• Life assurance
• Discount options for gym membership
• Discounts with a range of retailers

About us

With over 700 stores all over the UK and serving over 30 million customers each year via our omni-channel offerings, sustainability is at the forefront in everything we do. In one year, we save over 71,000 tonnes of items from going to waste. By keeping things in use for longer we reduce waste, helping reduce unsustainable resource use.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!

How to apply

To apply for this role please use the apply button below. You will be redirected to the BHF career page. Our process involves completing an application form & submitting your CV.

Any offer of employment will be subject to a satisfactory basic DBS check.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.