Sales Assistant Norwich, England
Job description
Who are we?
Born out of a love for lingerie, nightwear, swimwear and all things romantic, Boux Avenue brings traditional service, superior fit and outstanding quality to a modern and beautiful setting both in store and online.
Customer’s in-store will experience a luxurious shopping haven, where they can receive free bra-fittings and fitting rooms with 3 different light settings and an intercom to communicate with the fitting experts. Online, customers can take advantage of free returns, a click and collect in-store service (to collect from one of our 30 Boux Avenue stores, or from over 200 Ryman stores) and beautiful free gift wrapping.
No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you’re looking for everyday essentials or something a little sexier.
What will your duties be as a sales assistant?
- Optimise all sales opportunities
- Assist with the effective implementation of all Boux Avenue systems, procedures, policies and regulations
- Serve customers enthusiastically, establishing their needs and matching products to those needs through the application of a high level of product knowledge and where necessary to offer alternatives
- Operate the till in an efficient manner, processing all methods of payment with high regard to customer care and security procedures and to handle and wrap the merchandise with care
- Assist with the effective implementation of promotions, including point of sale material and stock displays and help ensure all promotions are implemented on time
- Deliver exceptional service at our till point, process purchases accurately and efficiently whilst executing high standards of gift wrap
- Provide customers with expert bra fit, from the sales floor through to the fitting suite and closing of the purchase (subject to base contract)
- Understand and demonstrate Company values and behaviours
What will you need to be successful?
- A passion for providing outstanding customer service
- Previous retail experience
- High levels of energy and enthusiasm, but able to remain calm and focussed under pressure
- Ability to communicate and interact with a broad range of people
- Be resilient and ‘spring back’ from setbacks
- Flexibility to work varied hours including weekends and nights
What are we looking for in you?
- Ability to show a passion for retail and the Boux brand
- Ability to be a clear and confident communicator
- Ability to be proactive and in a courteous manner
- Ability to show enthusiasm & commitment
- A hands on approach to team work
Are there any benefits?
In return you will be offered a competitive salary, good holiday entitlement, fun working environment with regular social events and some great benefits including generous discounts across the brands within Theo Paphitis Retail Group.
Please note that due to the high volume of applicants, only successful candidates will be contacted. If you have not heard from us within 14 days of your application, please assume that you have been unsuccessful at this time. Do keep your eye on our website for any suitable roles in future and apply accordingly.
Job Types: Part-time, Permanent
Part-time hours: 8 per week
Salary: Up to £10.55 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Norwich, NR2 1SU: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Sales, Retail & Customer Support Occupations: 1 year (preferred)
Work Location: In person
